Carwise LDV

I was selling my Commodore, had an offer made to me by Carwise LDV, they inspected my car and we agreed on a price. They were professional and personable as well. Great to deal with would recommend them to anyone looking to purchase a new or second-hand vehicle. Thanks Carwise LDV.

Can’t thank Syed and Shane enough, this is my 3rd LDV I have purchased from Carwise and have had nothing but great dealings with them. Great aftercare and maintenance team are great to deal with aswell.Thanks

CarWise provided professional, friendly and efficient service.All the vehicles on display were clean externally and internally, and my vehicle was cleaned prior to purchase.Alastair was engaging and friendly towards myself and family members while looking at the vehicle and during purchase. He called me personally after I first enquired about the vehicle. He provided us time to look freely (was not pushy) and was available to answer questions when needed. Payment options were clearly discussed and I felt confident I could trust them throughout the process.I would highly recommend carwise to anyone looking to purchase a vehicle.

BEN!!!!Thank you so much for helping us with looking for our new car, he absolutely went above & beyond! From the smallest details to the largest, he was patient & so informative when it came to each & every step. We couldn’t recommend him enough! 5 Star ServiceThanks again Ben & we can’t wait to do business with you again

My name is Diana Alexiou and I have been going to LDV Carwise Mechanics at Penrith for 6 yrs.Up until last year I was very happy.... but the last few years I noticed a lot of staff turnover which concerned me somewhat but just pushed it aside.Due to severe cataracts I have been legally blind since February this year (2023) and not allowed to drive so on Thursday May 18th I had my car booked in for a service....I asked if one of the ladies would be kind enough to pick up my car and drop it off.I then prepared a note in writing asking the mechanics if they could please do a service, replace the 2 mechanical parts I was asked to buy as a result of the Rats eating them off my motor (the mechanics showed me photos of the Rats nest several months earlier).....and clean the Rats nest.When I received my car the young lady told me although they replaced the parts eaten by the Rats the light was still on (on the dashboard) saying there is still a problem. They suggested I should go to their Auto Electrician to further check why the light was still on.I went to the electrician, and long story short discovered my car was overheating and the Rats nest was NOT cleaned ....the Electrician told me the rats nest was an easy clean (which he did) and he saw the literature I was given where the mechanics printed off saying they did not have the correct equipment to clean the Rats nest.....THE ELECTRICIAN SAID THAT WAS A LIE.The Electrician asked me to take the car back to him in a few weeks where he can spend more time checking why the light is still on.When I got home I REALLY noticed my car was overheating......I checked the water level and almost burned my face.....the car was empty of water.The end result for this lengthy note is to say my car was NOT PROPERLY SERVICED ....the rats nest was not cleaned and the water was not replenished.I AM EXTREMELY DISAPPOINTED WITH LDV CARWISEPENRITH and will never ever go there again.

Great people, friendly, made the whole process easy, I have bought a new car from Toyota in the past and the team at LDV Kingswood left them in the dust. Highly recommended. Very happy customer. Thanks LDV.

Shifty dealership straight up mislead me, on multiple occasions. They said the rego had 6 months left, it was 3. They said there was no damage, there was a chip in the windshield. They said they'd give me $4k for my trade in but on the day of the sale tried to wipe an entire $1k off. I held my ground and they honoured the price. Worst of all, I asked if the negotiated price inc Stamp Duty and transfer fees which Alastair said it did. Months later I found out it didnt and now I'm up for an unexpected $1k inc $126 in a late fee. The manager Sam admitted on the phone to me that Alastair made a mistake because he comes from the new car department and didn't know the difference in internal policy. But yet he refused to do the honourable thing and hasn't gotten back to me since I emailed a formal complaint a week ago. I have now submitted a complaint to ACCC. Avoid these dodgy guys at all costs.

Staff must not need to sell cars.. My husband and i went yesterday afternoon to talk to someone and look at an LDV G10 van. The staff were busy at first which is fine, we asked if they had a van we could look at while they set up a T/D for another customer. They unlocked the van and said they would be with us in about 5mins while they sent the other customer on an T/D.. We left half an hour later after standing around waiting to be seen, the sales guys were just inside chatting with each other and they then started serving another customer that just came in instead of us. Disappointing to say the least now we are buying from another dealership.

Highly Recommend Carwise!Went into Carwise distressed and in tears with my unexpected car issues, the team at Carwise helped me straight away and were so friendly and helpful. Both Gerard and fellow employee helped me to get my car back on the road until I could afford a proper service.I can't thank them enough for their kindness and for coming to my rescue. I usually go to Carwise for services and pink slips but today they went above and beyond to help me when I really needed it. Thanks guys.

Had my LDV G10 van serviced there through Motor one Garage. The car was there for 9 days when I was originally told it would take 3 than this was change to a tuesday Wednesday which i accepted. Come Wednesday afternoon no car was told the wrong had come in and it would be Thursday come Thursday afternoon still no van it was than changed to Friday. Received phone call at 4:15pm saying that the car was ready and they finish at 4:30pm but was back for another client to pick up a car and they would be gone by 5:00pm. Git there just in time went and got my key's walked to Van and first I noticed was the driver side weather shield was missing went back and asked the question where is the weather shield was I told we never took it off. Than they was told get proof that a weather shield even existed on the Van, one bracket was still attached to the door. So I left and rang carwaise and spoke with a guy by the name of Shane explained the situation he than called me a liar and that how couldn't believe that a weather shield even existed.STAY AWAY FROM THE SERVICE CENTRE THEY DAMAGE CARS