Australia Post - Condell Park LPO

Absolutely horrific experience applying for a passport. All three staff members extremely rude and aggressive, and giving inaccurate information including telling us to send our phone to the Passport Office if we wanted to use our digital DL as ID. Yelling and ganging up on a young mum with a baby in her arms applying for a replacement passport for her baby who travelled here on an emergency passport when our mum passed away suddenly. Disgusting behaviour, nobody wearing name badges, and refusing to give their names. GO TO BANKSTOWN OR YAGOONA WEST instead where you'll at least get common courtesy.

Absolutely Rude and a terrible person that Indian lady has issues look atAll the bad reviews all referring to her ..you'd think she will stop being rude to everyone yet she continues to be rude to everyone that's not of a Indian background!!! She come here from the slumps of India and now she pushing her rude way here with her very heavy Indian accent!! Wow can't believe this lady won't be going there any more and strongly recommend anyone not to go there !!! Can't believe Australia post hasn't said anything about this .. just the reviews alone she should be removed or given to someone that's not such a rude person!! And even yells at you if you talk back . I can imagine her pour husband to have to put up with her!!!

You deserve minus 1000 star. The staffs was very rude, they gave me hard time and taught me the right way to collect parcel while I was already show them my ID and my bank statement. If it gonna happen 1 more time, I will report them to council

Avoid this joint like the plague. Witnessed both the Indian and Vietnamese lady abuse other customers in person and over the phone on multiple occasions. Unfortunately, today my mother was the victim. My mother was trying to pick up a parcel for herself and I and instead got yelled at to “get out” or else she’d contact the local authorities. 110% less of a hassle to just go to an out of area post office to avoid the headache and abuse. Surely they need retraining in basic customer service and a manager to supervise their behaviour.

This branch doesn't even deserve a 1 star. I witnessed a very rude Indian lady working in this Auspost and screaming and swearing. She doesn't know how to handle situations and she always give attitude. I've never seen rude staff like her before. I would never want to pick up any of my parcel here if I can only request not to take any of my parcel there.

Disgusting attitude. Every time I have to collect a parcel from this place I tremble. It's quite a distressing experience. No matter how polite I am to the person behind the counter she is always AGGRESSIVE. I go to other Post Offices when I need anything else. They should not be in business. No people skills and a dreadful attitude.

It is with a heavy heart that I actually have to give a star for this establishment, as I'd rather give it a negative 100, but Google won't allow it. Whether it is the tag team of the Indian couple or the Chinese couple that serve you, there is nothing professional about what they are offering you. Just go in and do what you need to do, and get out..GET OUT QUICK! Do not linger and Do not pass GO and do not collect your $200.They try to hurry you when you are browsing for the right box to send overseas, and pretend to not hear you when you ask them about insurance for sending stuff overseas.May the postal gods help you if you have to dispute a package for collection or they misplaced your package and you have to come back to pick it up. They make it look like it's your fault that they cannot find it in the first place. I got screamed at by the Chinese lady, when all I wanted was to get a confirmation on whether the stamps was enough. She made it look like I should know the answer.Australia Post should get a say on who manages this outlet as these power hungry couples are short tempered, ill-mannered and should have retired ages ago, but can't as they have mortgages on properties that they are trying to hide from the Australian Tax Office.You'd get a better service in a North Korean prison for being a spy rather than what they call service" in this place. AVOID or ENTER AT YOUR OWN RISK!"

Disappointing customer service. Rude and impatient staff, somewhat consistently. I think I've had one neutral experience here. It doesn't cost anything to be nice. Almost considering going to a less local PO next time to avoid the negative energy of this one..

Very poor customer service, they are very rude, they love to argue unnecessary, the Indian lady and the man terrible. I showed all the necessary documents and still won't give me my parcel. Will never use them again.

I would give a 0 review if I could as the vietnamese woman on today would not give me my package even with ID and further went to say that she doesn't speak English and doesn't understand that someone has a disability she was very in your face and I had to threaten to bring the police for her to give me my package I hope they replace them in this post office as I have never felt more disappointed in the 30 years of dealing with this post office this has never happened if she doesn't speak English then she shouldn't be working in a post office