OTR Angle Vale

Waited in line for nearly 15 minutes before she even said Hello. There was only one other customer in front of us. Then when we were served, it took over 20 minutes to make two foot long subs. The salad bar was filthy, sauce smeared on the window and there were multiple flies in the cookie cabinet.Overall i wasn't impressed. Next time I'll be heading to a different subway.

The lights in the car wash that instruct the driver to stop, move forward etc are not visible due to the sun glare on them. This needs to be fixed so drivers aren't having to guess what the system requires.Please kindly fix immediately. Thank you.Also, please do not respond with a cookie cutter message containing a link to a feedback page/form. Cheers.

Good coffee, friendly staff, efficient service, we'll set up store.Consistently wonderful and bubbly customer service, especially from two particular young men who regularly work there (whose names evade me) - they certainly are an asset to the shop.

The staff are lovely but the cleanliness of restrooms and shop are filthy. The subway counter and glass has grime and buildup in all the crevices. Walked into the restroom and almost vomited everywhere!! Sink was discussing and the toilet was unusableThis is my 3ed visit to the store and will be the last.

Very poor customer serviceI gave 1 star, one of the staff (female) she's one of those covid Marshall, my first not so impression was i didn't get a greet or nothing and she's was very rude looking to avoid to serve me? when i got up to the Counter she didn't say a word. I said hi i am going to pay for this items" her rude reply was "why do you look worried if you are going to pay for this item and if you are going to pay for the items"I was shooked by her response. I could not look at her. Either she was judging me or i don't know what was her problem but im not going to be served by her ever again.If you not happy with industry in customer service retail and she is not in the right place and retrain her with attitude"

I am NEVER going back to this subway!The lady with grey hair who served me took over 30 minutes just to make two subways BUT she decided to put garlic sauce on my sub and when I asked her to take it offShe had a massive go at me because there was someone waiting behind me.I told her I never wanted garlic sauce I asked for bbq. Then she told the customer waiting that she was sorry for the wait because it was my fault!!I could not believe she had a massive go at me and could not believe she blamed her mistake on me!!! Disgusting customer service!!!

Arrived at OTR Angle Vale to use Subway. The floor around the entire shop was covered in dirt. Ive never seen anything like this in all my travels.There is no excuse for this OTR. Toilets in desperate need ofcleaning. No soap. OTR used to be great for cleanliness now they are at the bottom of the ladder

Moe's hot dogs had stopped for the night at 10pm". I've never had a problem with this at any other On The Run or Moe's in OTR service stations. I thought the whole point was it's supposed to be 24/7"

Been here few times before there,s never been a problem until tonight was waiting in line wasn't a busy night one guy jst looking after the fuel sides of things. I noticed him serving a women but this became more like debating then serving