The Athlete's Foot Warrnambool

Friendly staff who have a passion for selling their products. I bought x1 pair of Hoka runners and they are very light, comfortable and have taken about 1 week to wear in.

Very helpful and knowledgeable staff. Comprehensive measurement of my feet. Good range of running shoes available for my foot size. Very happy with the fitted shoe. Now for some long runs.

Customer service leaves a lot to be desired.My husband stood waiting to be served, he had product on the counter. He waited for someone to appear from out the back, but no one came, so he walked out. Wont be back.

The staff here were incredibly helpful with neutral shoes and shoes for my son.

Extremely helpful with their service and they provide the comfort I need in wearing the correct shoes for my needs.

Amazing service, the sales assistant was very patient and was able to articulate all points and concerns for when I was choosing a shoe. The shop was very tidy and had lots of stock of big sizes. I was able to try on multiple brands and was walked through the pros and cons of each brand. Overall great experience.

Patient and not fazed if you are just after some helpful information. Knowledgeable to the point it convinced me to take their advice.

Came here a few days ago looking for some new shoes. I needed some boots or something to walk on rocks with. I didn’t have much money to my name that day so I was on a small budget. A lady my age working dont remember her name I think it started with J, she helped me put on my boots since I got back problems. They were a few sizes too small but she wasn’t bothered. I said that they didn’t fit but she kept shoving my feet in there. Eventually she got my foot in there, toes folded under my feet, god it hurts. I say for the love of god please take these off. She says that’ll be another 20 dollars but I don’t have a spare 20 dollars so I guess I’m stuck with these shoes crushing my feet. I pay and then walk out but I can’t balance and my ankles break and I hit the concrete floor. This lady just laughs at me. Terrible service. I can’t believe this actually happened to me

Staff were quite rude, website doesn't reflect true opening times. Disappointing as the ballarat store is fantastic.

Poor customer service