Burke Road Veterinary Clinic & Hospital

Unfortunately I haven’t had a good experience over 1 and a half years with Burke rd vet. The vet care is good but twice I have been overcharged. Once I was overcharged due to a miscommunication they blamed their booking system. More recently I was quoted $150 for annual vaccinations but charged $250 as they neglected to tell me about an additional consult fee. I had requested the quote in advance to budget my week (I am a masters student on limited income) and their misquote caused me real financial stress. When I complained my concern wasn’t dealt with satisfactorily. No apology for their mistake just “sorry to hear you feel this way”. No refund. I have asked for my pet’s records and will find another clinic.

I find Burke Road Vet Clinic to be a really family oriented clinic and very sensitive to animal welfare The staff are happy, the waiting room friendly and the Vet staff are professional and competent with surgery; a strong trust has developed. Our lovely Labradoodle Basil was a client for his 15 years and our new dog Winnie, now the new patient from our family - along with Louis the cat.

Our giant breed dog has been coming to Burke Rd Vet for about three years, and we love it! She’s had every type of ailment - ear and skin infections, arthritis, limping, teeth cleaning, torn dew claw, tail amputation...and she’s seen every vet and nurse in the practice. Each visit is a great experience, she’s always happy to see everyone, and she’s recovered from each issue beautifully. We feel especially fortunate to go to Burke Rd Vet as Semi was recently diagnosed with Addison’s disease. It’s an extremely rare disease with symptoms typical of many other dog illnesses (lethargy, lack of appetite, diarrhoea) so it often gets misdiagnosed, which can lead to death. Fortunately Dr. Mel knew what to look for and determined the presence of the disease within just a few hours, and Semi was already on fluids. She has made a brilliant recovery and we have our big old gal back to normal!We also had a cat that visited the practice for urination problems and vaccinations and we had a great experience with her as well.The staff are amazing - they’re very thorough in their exams and follow-up, extremely knowledgeable across their field, and they have a great team dynamic. They’re also willing to answer the millions of questions I have, incredibly kind to Semi and my kids, and they even file the insurance forms too!

My dog Holly and I could not be more happy with Burke Road Vet. We've been going there for 16 years even since Holly was a pup. The staff are very kind, caring and knowledgeable and they genuinely seem to love her. They are very thorough and always manage to find the root cause and treat her accordingly. They are also very accommodating and trustworthy: sometimes when Holly has an issue, they allow me to leave her there for the day as I need to go to work. She's actually seems quite happy to visit the vet.

I have been visiting Burke Road Veterinary Clinic with my dog for nearly 10 years. The staff are always professional, caring and knowledgeable. We are never rushed and Donna and the team make you feel like your pet is one of theirs. They also always follow-up to ensure everything is okay. Thank you!

This is my toy poodle, Mila. On Thursday night, she jumped up and grabbed a knuckle lamb bone, the ones we used to play jacks" with as children. She swallowed it whole. I went down to the vet immediately

Thank you Dr Tina, Dr. Mel, Dr. Rebecca, Karly, Jaime and Carmen for all your care of Shushu these past 13 yrs.The practise has cared for my fur baby till she passed away - they were always kind,attentive, and responsive. The added service of filing insurance claims was really helpful .

We have been going to Burke Road Veterinary Clinic since 2009 and the care and empathy and real love of animals emanates from the place. Everyone there is welcoming, happy to answer any question and always up for a chat. The vets are very professional and offer excellent service. We hope our association the practice continues for a long time.

Always the best treatment we get it from. Vets and nurse so kind and caring... I love visiting Burke Road vet everytime. Thank you for your great service and you have amazing caring people working there.