Fitness First Barangaroo Titanium

Was disappointed with my experience. It was ok to start with. One of their personal trainers took an upfront payment from me. Unfortunately he was not responsive. It takes more than a week to receive responses. After all that he refused to refund my payment. This is after trying to arrange training with him for weeks. Escalated it to the management with a full detailed chronology of events. Apparently they’ve addressed it to him firmly. Sadly I have to make multiple calls leaving multiple messages before their management responded.

Shout out to Matt that works at reception at Fitness First Barangaroo.I’ve been a life Member at Fitness First & ever since I can remember their front desk staff NEVER welcome their members or say goodbye it’s absolutely poor across all their locations NSW wide considering the fee’s we pay.Matt however for the past 2 years never fails to say hello & goodbye with an absolute smile!!!The only person I’ve ever experienced in my history as a member with Fitness First that actually fills his job role.Matt deserves to be recognised for his out standing customer service with recognition from the company awards, pay-rise or bonus.Keep up the good work Matt, the other staff across the state need to take note of your exceptional customer service skills & I hope you a recognised from this post.

Nothing special about this gym. Being a Titanium I was expecting it to be huge and a level above the Platinums.The gym was too small particularly around the weights and machines area and not spacious enough, and the music was quite soft and depressing.A note to members - when one lifts heavy dumbbells, show some respect and stay clear of the person for a few moments.A very disappointing experience i'm afraid.Sincerely hope my review is noted and the place is seriously upgraded.

The staff are lovely and would give this place five stars, but the music volume is WAY TOO LOUD.10 pm on 29th of march 2022. no more than eight people in the gym.The gym sound system was uncomfortably loud to block out the 200 BPM fitness first music I had AirPods in. noise cancelling on. My volume was roughly 80%. I still couldn't suppress the pop music making my ears bleed and expediting my trip to the otolaryngologist.Could you please turn the volume down, especially when you have so many speakers in close proximity that would technically allow you to fill the space nicely at a lower volume.I was in the bench press area for reference.I will love to change this review to 5 stars if management takes this review seriously.

Quite a small gym for the price however well situated. Staff always friendly and welcoming.

Positives - Really great staff, good range of equipment and a decent space.Negatives - weights, mats and other equipment left around almost constantly. It's hard to know if people are still using things because there is stuff left around on the floor next to machines and in the squat rack area. Would be good if people could rack their weights, or make it more obvious that things are still in use instead of walking away and leaving it for someone else to deal with.Makes for a rather underwhelming experience, and considering the price, I definitely would expect an uncluttered and safe area.

The gym air condition is turn OFF during the weekend - why would weekend gym goers deserve less than weekdays gym goers ? I thought a titanium gym hold the highest facilities service & quality !

it's great value for what you get considering you can use the gym and have unlimited access to Barre, Yoga and Pilates classes with another studio.The gym itself is nothing special though - considering the price you pay, they don't even offer complimentary towels. Gym space is quite small and cramped together.

I have been a member for one year. In all honesty, there is nothing special" about Fitness First Barangaroo. It's reliability small with not a lot of selection on the weights and cardio section

I just joined FitnessFirst Barangaroo, and everything from onboarding me as a member to using the gym facility has been nothing short of outstanding. Tom and his team have everything covered, I felt completely looked after, everything was handled with my needs in mind and the gym itself is heavenly for anyone wanting the best equipment and environment available (truly). Thanks again Tom, I’m still smiling :)