The Wash

I paid over $100 for a #3 car wash, vacuum and detail - had to re-do the windows when I arrived home, clean the door handles and back of the side mirrors, fog lamp wasn’t even touched.. won’t be back, poor service, over an hour wait and it was expensive!

The Wash, Luxury Car Care in Adelaide, SA is awesome; the car clean was super thorough and done with such care & attention to detail.The cafe has a great selection of tasty snacks and delicious coffee, all to enjoy while you wait.The staff are very friendly and the whole experience was great!Definitely VALUE for money.I hope The Wash start up in Melbourne and give Crystal & Star Car Washes a run for their money… they need to step up they game and see how it’s done and what any loyal customer would expect.5 Stars from me; I highly recommend!

Came in for the deep clean wash. (Advertised at 90 or 99) got told my car was 'extra dirty' and I would have to pay 150. Went home and gave the floor mats a shake out. Went back and the girl who takes the orders smirked at me and said it would be 180$ now. Asked why it went up when I came back cleaner and got told its because I haven't washed my car years.....Pretty poor

Extremely disappointed. We paid $ 400 for deep cleaning and wax they left all the 4 doors unclean saying it’s not part of the cleaning. The car wasn’t even washed properly when we asked them why it’s not clean they said because it’s waxed. They didn’t clean under the boot. That’s not the service one would expect for $ 400.

Booked car in for a wash and interior shampoo. Arrived on the day to no acknowledgement of booking, was seemingly placed in an adhoc priority list and told it would be 4 hours and were invited to wait in the cafe??? We arrived after 4.5 hours to an incomplete job and after some insistance we were finally able to collect our car after 5 hours. Seats were still damn. Exterior clean incomplete and streaky. $200 I would never spend again. Horrible experience. Avoid.

I don’t normally write reviews or consider myself as one of those people that have time to nit pick on things but here I am. I have been going to the wash for the past year and at the start had some really great washes. I purchased a brand new Toyota Hilux and I asked them to be very careful of my new paint work. When the car was completed I drove it into the sun light and saw swirl marks all over my paint. I Immediately took it back and the manager/owner said “swirl makes happened naturally over time” even though I had specifically told him the car was brand new and did not have a single imperfection on it. After a conversation he agreed to polishing the paint to remove the swirls which fixed some but not all of them. After a few months I decided to give them another go considering it was one bad experience and the rest I have had were pretty good. I paid $265 as it’s a trade car and the wheels had not been cleaned, the foot rests and peddles still had mud on them, the dash still dusty. The paint work still had dirt/road tar on it and had not been dried properly. I noticed as well now the car has swirl marks all over it again and I will not be making a return back. I am strongly disappointed and know that my paintwork ruined my cars paintwork and have been ripped off $265. I don’t even trust them to fix the swirl marks and will have to take it to a professional.

I just roll up here without a booking which is super convenient. They are quick but often not that thorough. I paid an extra $60, so $200 for a inside out & wax and the inside had gunk left all in the door handles. I had already had to take it back because the outside had multiple sticky marks that hadn't been removed. That's why I paid the extra for the wax....I was told they could then spend the time removing the sticky tape residue the crash repairer left. So just did internal stuff they missed myself.

Basic wash for a Mazda 3 costs $90 but regardless upgraded to $110 for leather conditioner and interior protectant. Interior had clearly not been done and wiped over with a dry cloth at best. Exterior was also very average. Wasn’t the first bad experience I’d had here but thought I’d give it another go, never again, not recommended.

I paid $150 for this lovely car wash, 'hand finished with care'.Boot untouched, so was centre console, polish/wax not wiped off properly, mats not cleaned, water marks, rims not clean. I paid for ATTENTION TO DETAIL, which is clearly visible in the pictures.

I’ve had a tier 2 membership for roughly 6 months which includes unlimited exterior and a monthly interior clean. The team are great, if they aren’t happy with the wash they will re run it through the hand wash station to get your car sparkly. Sometimes the interior cleaners miss spots, but are always happy to rectify if you return it. I will continue to have my membership between Malvern and Glenelg