Guzman y Gomez - Indooroopilly
594 Reviews
$$
- Tuesday6 AM–11 PM
- Wednesday6 AM–11 PM
- Thursday6 AM–11 PM
- Friday6 AM–11 PM
- Saturday6 AM–11 PM
- Sunday6 AM–11 PM
- Monday6 AM–11 PM
About the Business
Indooroopilly | Guzman y Gomez Mexican Kitchen | Guzman y Gomez Indooroopilly provides delicious 100% clean Mexican food using only the best ingredients. Order from our restaurant today!
Contacts
Call Us
+61731022506
Shop 1/18 Stamford Rd, Indooroopilly QLD 4068
Hours
- Tuesday6 AM–11 PM
- Wednesday6 AM–11 PM
- Thursday6 AM–11 PM
- Friday6 AM–11 PM
- Saturday6 AM–11 PM
- Sunday6 AM–11 PM
- Monday6 AM–11 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Toilets
- Credit cards
- Debit cards
- Mobile payments
- Good for kids
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- LGBTQ+ friendly
- Delivery
- Transgender safe space
- Dine-in
- Alcohol
- Beer
- Seating
- Casual
- Groups
- Family friendly
- Takeaway
- Coffee
- Healthy options
- Kids' menu
- Small plates
- Breakfast
- Brunch
- Lunch
- Dinner
- Dessert
- High chairs
- Vegetarian options
- Catering
- Cash only
- No-contact delivery
- Drive-through
- Fast service
- Quick bite
- Trending
Recommended Reviews
Branka Popovic
10.10.2023
Guzman y Gomez - Indooroopilly
Im a massive Guzman fan, but every time I’ve gone to this specific store they manage to stuff something up. I ordered two tacos with coriander. I received three tacos, without coriander, made in such a poor way. Everything was soggy and was not at all fresh, it completely turned me off the meal.I couldn’t bare to go back and wait another 20 minutes in the drive thru to get my money back but I won’t ever be returning to this store after multiple bad experiences.
Caitlin C
02.10.2023
Guzman y Gomez - Indooroopilly
Two stars cause i’m a gyg fiend, but tonight’s service was beyond unacceptable. Ordered through Uber, they gave our order to the wrong driver and we had to wait over an hour for them to even begin making our food again. This was AFTER I spoke to the manager who told me it had just gone out for delivery with our previous driver. Of course this is not true, as our new driver is currently at the restaurant waiting for our food and has been keeping us updated on its progress. Can someone in there do their job PLEASE
Jena Smith
11.08.2023
Guzman y Gomez - Indooroopilly
Service was very poor, the staff at the front counter were rude and hardly acknowledged you. Our food came out within a couple of minutes, semi cold and the chips were soggy. Would not want to come back to this store any time soon.
Apesh Mamba (Appu)
03.08.2023
Guzman y Gomez - Indooroopilly
Is it Karen’s Diner or GYG? I couldn’t tell the difference. Thank you to the guy who was calm and gave us the right order.The should be some sort of professionalism among staffs and how to talk with customers.The company should employ some responsible and experienced adults.P.s. no cutlery
Larisse Dickie
25.07.2023
Guzman y Gomez - Indooroopilly
Rude combative staff. I waited to write a review on multiple occasions over a period of time to make a judgement if it was just an unlucky batch of staff or an isolated individual on my previous visits. It isn’t, it’s a consistent bad attitude and culture within this location. I have great empathy for the business owner, they would have been putting a lot on the line to buy into this business and have taken huge financial risks. Frequently given the wrong order, this instance I asked the food server to just check at the drive in to save a drive back to return an error in the order ( again ) and was met with sarcasm and an aggressive attitude. I approached the request with a quiet tone and smile as I was met with an angry and totally put out sour and angry facial expression at the window, it was confronting. I did not wish to provoke her. It seemed like before I spoke she wanted to lash out or just punish someone with her nasty attitude/mood - for what ever reason. It was quite shocking. Most people have been met with a level of I don’t care attitude but this was so much more. I tried to make sense of my experience and came up with different scenarios to try and understand why she was so combative. One thought I had was maybe she had experienced a potentially bad interaction prior and couldn’t separate her emotions from customer to customer ? Or she just hated being there working ! In the past the staff have just been generally absent and careless and yes I’ve been annoyed but to an extent brushed it off putting it down to the fact they are young and it’s not their forever job. Even though it’s not great it’s understandable. I can appreciate how hard it must be working in the food industry dealing with hungry humans ! I further understand and take into consideration as mentioned above the staff are young but the service ( or lack there of ) was just so unacceptable. There are many young workers in various industries who are pleasant and embrace the “service” concept. Management definitely needs to coach then monitor the basic principles of base customer service and address what is and isn’t acceptable. I also think that all staff should being wearing name badges, if they are meant to this individual wasn’t. Shame really because overall the food is delicious. I only wrote this review to be constructive and informative to the management and nothing more in hope that this culture can be amended to aid and protect further prosperity. An overhaul is needed !!!!
Ben Walker
19.07.2023
Guzman y Gomez - Indooroopilly
The food is great but they literally NEVER get the order right. It’s like athalogical incompetence. I’m done with the indro store.
Kara Mitchell
19.07.2023
Guzman y Gomez - Indooroopilly
WORST GUZMAN Y GOMEZ IVE EVER BEEN TO! I asked for cutlery and they charged me an extra $5 JUST FOR A FORK their service was extremely bad and food was cold and not one of the orders were right. Instead of a burrito they gave me a taco and instead of a bowl they gave me fries I don’t understand how that happen but it was extremely bad and when I asked for a replacement for the order they told me to pay again and when a refused the ignored me.
Matthew Rosa
08.07.2023
Guzman y Gomez - Indooroopilly
Got a large chicken burrito ($13.90) and a peach ice tea ($4.50). The filling was 90% rice and bean (cheap) and 10% chicken and cheese. It was a small serve overall, the flavour and experience could best be described as bland.I would give this place a miss.
Add Review
Map
Shop 1/18 Stamford Rd, Indooroopilly QLD 4068
Guzman y Gomez - Indooroopilly