Westwood Automotive

Very helpful and friendly! Cannot recommend more highly

The team at Westwood Automotive are impeccable. From communication to the quality of service, I was impressed throughout my entire time with them.Front staff gave consistent updates and notified me of their progress with my repairs.It did take a while for the repairs to be done but I can't fault them, as repairs commenced just prior to the Christmas/holiday period.Having received my car, it was in great condition. The repairs team had even cleaned the car, from wiping and vacuuming the interiors to even making sure the exterior was spotless.Thought it would have been a nightmare dealing with insurance and the repairs company but Westwood Automotive took care of it all.Can't praise them enough for their quality work. Would highly recommend them and their services.

Fantastic service kept me upto date with everything very courteous and friendly staff who make you feel at ease with the whole process thankyou

Poor quality repair, they returned the car damaged and with wax marks all over my new car. Wouldn't recommend them

I do not know what the fuss is about bad service and negative reviews with these guysCrystal clear communication regarding timelines, really good execution of repairs and my car runs better than before.Kudos to the team!!!

For a first time visit, it was a good experience. Polite and friendly reception lady as well as the other staff.Will update as I go along.

This place is very good. Brought my car in through insurance, they were extremely quick and communicated efficiently and frequently. They fixed my car well and my car was clean when i got it back.

I would highly recommend this business based on my recent experience in dealing with the team. They're honest, professional, great after-repair customer service. I followed up with them twice after the initial major repair for some minor and cosmetic issues - unlike some repair centres, their can-do attribute and warm service really impressed me.While I wish my car will never be involved in any accident in the future, pick Westwood Accident Repair Centre if you need car repair service. Thank you team!

Was referred from my insurance company, was sceptical after reading some of the reviews.I’m completely surprised with the negative reviews I read.From the moment I had contact with them, they were polite, prompt, accomodating and extremely pleasant. It made for a lovely change as I have found customer service doesn’t seem to be of importance in business of late.My car was repaired promptly and I’m hoping professionally, all the while I was kept updated of the progress via text message.I was given a loaner vehicle which just made things that but easier as I didn’t need to chase it up through my insurance company .I must say that I was truly impressed with the professionalism of the reception staff at all times.I felt very comfortable and trusting in this company and would recommend them to repair your vehicle.

Through insurance i had booked my car for slight damage repairs on the front bumper, in which i was told it would take a week to complete. After that week had elapsed i had to chase up the situation as communication was very poor and only at this point i was told there were parts delays. Another 4 days later and I’ve received my car back and the repair was done fairly well, however my car now smells like mold as someone has accessed the boot and not closed it properly (no idea why you’d need to get in the boot when damages were on the front bar). Receptionists were lovely however overall experience was poor and negligent