The Victoria Apartments

The location, the apartment, the staff!Nice clean, quiet apartment, spacious and location.The staff were accommodating, helpful and friendly!

Rooms are not cleaned properly.. bathroom needed a good scrub .. bench tops dusty and the beds were simply not made properly…. Triple sheeting a bed takes a bit of time and this place was rushed over … not good value for over a 700 dollar for 2 nights ….ugly scaffolding not removed …..

Fantastic apartments. Clean, comfortable and close to everything. We'll be back!

Great location and friendly staff, the rooms were very clean on arrival and the staff were willing to assist throughout the week when needed. The courtyard in the downstairs apartment could have done with some upkeep but overall excellent. Air-cons in the bedrooms would also be great for those hot summer nights.

Lovely well appointed apartment. Check in was quick and easy. The apartments are set up well, although there is very little room for suitcases. The bed is very comfortable and huge! The doona was lovely and warm, and the latex pillows very comfortable. It was awesome to have a lock up garage for the car. We weren't disturbed by anyone, which was great. The accommodation is within an easy stroll of pretty much everywhere in Port Fairy which is lovely.While the shower itself is great, the shower door is poorly designed with water almost covering the bathroom floor. The bathmat consequently ended up soaked through. (Perhaps more mats could be provided to help mop up the water.) Also, the extraction fan was not very efficient, taking ages for the mirror to clear.We would definitely recommend this to our friends and if we come back to Port Fairy we'd stay here again.

Made the booking with them over the phone and suggested I'd call back shortly to confirm another night additional to this original booking. Called back, to confirm, got a different receptionist who charged $50.00 more for the same room. When I asked about the additional charge I was told, We have many different rates on different websites for the same room

The location was great with plenty amenities and beautiful beaches near by.The rooms though were below standard hygiene requirements with broken window( creaked/banging noise due to wind), dirty carpets, mould/urine smelling bedsheets, dusty furniture with sticky appliances, balcony chairs completely covered with spider webs and to top it all NO ROOM SERVICE/CLEANING for a stay of 3 nights over $600.

Upon arrival there was no booking??? After waiting around for approx 20mins listening to conversation between reception and management we finally got an apartment. Our booking had been cancelled by a member of staff!! For no reason! There were no rooms left because they had painters in refurbishing. We were allocated an apartment within same location as painters but was fine. These are serviced apartments. In the 3 days we were there our apartment was not serviced. The water is terrible so l had to go to reception and replenish the water bottles. After two days we went to reception to get clean towels and was asked to bring the dirty ones back and put them in the laundry??? Which we did! On departure l dropped the keys to reception and it reeked of cigarette smoke, disgusting. Location was great but never again worse service l have ever experienced. We were not sent this survey to complete, so l chased it up, only to be told we do not send surveys for cancelled bookings". On that note l confirmed we stayed there hence further checking l received this survey! We had been looking forward to our time away in Port Fairy as it had been cancelled a few times due to Covid. What a let down."

No air flow in the rooms, sweat box.Over priced.Lack of attention to detail in cleaning - hair in the bed, squished bug/blood on ceiling above bed.No air con in bedroom.Entitled guests park across garage so unable to be used.Emailed feedback and questions and no response.Appaling customer service.Worst accommodation I've ever stayed in.Would never stay here again.