Mackay City Kia

Wow, what can I say, to Ky, Brendon, Baron and staff thank you for everything you did, you went above and beyond to make us feel special, help us make the right choice. Even after the sale your still willing to help us understand our car and that is great service. Keep up the great work. I highly recommend Mackay City Auto Group (Kia) if you want great service.

Sellers and finance team are awesomeVery helpful and enthusiastic team. Bought a car from them and everything went smooth

Went in to test drive the 2020 Kia Stinger GT and ended up buying it 2 weeks later. The staff here were amazing, Brendon and Tammy helped us with purchasing this car and helping us out with the extra's. They were welcoming and helpful, and made us feel really welcome and made the entire experience a joy.

Good variety of cars, clean and good sales service. Has partnership with VW next door with finance, was pretty easy to deal with. Communication though could be better, especially with emails, often had to call because emails went unanswered. Please be more proactive with communications. Here's to hoping the after-sale service and scheduled servicing will be satisfactory!

Brendon at Mackay City Kia is fantastic. I'd been stuffed around by another dealership but Brendon helps me find the car of my dreams and made the transaction easy and painless. I highly recommend paying them a visit.

Upgraded my little city car to an SUV and I haven't been able to wipe the grin off my face since I picked it up! Other dealers treated me like a silly little girl but Brendon listened to exactly what I wanted and made it happen. Brendon is friendly and easy to talk to with a solid automotive knowledge and made sure I got value for money. 10/10 recommend and will definitely return for any future cars I purchase!

Just brought a Kia Cerato from Mackay City Kia and I’m absolutely over moon with my purchase!!Brendan was outstanding with the knowledge and help he provided me with and would highly recommended going in and having a chat with him if your considering in buying a Kia with a 7yr unlimited kilometre warranty.. 7yr capped service and 7yr roadside assistance, you can’t go wrong!!!!

My wife and I went in to test drive a Carnival at the start of the year. We had gone to 2 dealers in Brisbane over Christmas and looked at the car and had just about decided to buy. It should have been an easy sale for MKY and that’s when they dropped the ball. After 30mins we finally got a salesman and got to go for a test drive. Now we were sold on the car, just had to decide on the model. We were told to pick the model and they will work out the best deal and let us know availability.We went away to think about it. During the week we got a phone call from the salesman to inform us of the great sale they had coming up that weekend and we should come in. We got an email about the sale too but due to work we couldn’t make it in.I replied to the email and to the salesman saying we couldn’t make it in and asked what price and availability for the top model ($64000).I got no response.Saturday morning I phoned the salesman to follow up as I didn’t want to miss out on the sale and we were ready to buy.I finally got onto the salesman who was quite rude.I was told he couldn’t look at it until Monday as he was too busy with their big sale. I said I was planning to get a deal during the sale but I had to wait till Monday.His attitude and rudeness made me start to think twice about my decision.In the following week I had both dealers in Brisbane phone to touch base and see if they could be of help but I was waiting to support the local dealer.9 months laterI still have never had a response to my enquiry to purchase a $64000 car.We purchased a car with a T on it. Much easier process.