Services Australia
38 Reviews
- Tuesday8:30 AM–4:30 PM
- Wednesday8:30 AM–4:30 PM
- Thursday8:30 AM–4:30 PM
- Friday8:30 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–4:30 PM
About the Business
Services Australia | We deliver government payments and services
Contacts
Call Us
132468
54 Canberra Terrace, Caloundra QLD 4551
Hours
- Tuesday8:30 AM–4:30 PM
- Wednesday8:30 AM–4:30 PM
- Thursday8:30 AM–4:30 PM
- Friday8:30 AM–4:30 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–4:30 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Jannine McGarry
18.10.2023
Services Australia
It's not the people working in Centrelink, it's the process they are forced to follow. The staffing has been cut so severely, there aren't enough people to answer phones and give time to clients as they try to wade through the plethora of rules and regulations. Of course there have to be rules to adhere to but many people need help with the forms!!!
Alexander Orth
24.09.2023
Services Australia
October 2021, Thursday 21st, 9am:This is a very sincere compliment for Chrissy Peters of the Caloundra Branch of Centrelink.Chrissy is a credit to the Caloundra Branch.Chrissy's empathy toward us [non IT savvy dinosaurs]was comforting.She displayed great knowledge, humour, patience, and excellent verbal and written support. She did not rush through each step of the process to open an account with My Gov. as we were unable to complete this at home.Many thanks Chrissy from Louise and Alex
Sonia Oats
24.09.2023
Services Australia
So rude don't want to help you look down at people
Meg Hamilton
06.08.2023
Services Australia
I think they must get some kind of award every time they make someone cry. Rude, impatient and make you feel like something they scraped off their shoes.
Shania Mustapic
25.07.2023
Services Australia
A lovely lady at the reception desk (I believe her name was Tenielle) was really helpful after myself and young client was waiting 3 hours. Really went above and beyond for her to receive the best outcome possible. :)
Selena Miller
24.07.2023
Services Australia
Front desk staff were helpful. Got appointment but that's where it ended. The staffer we got was incompetent and not helpful. Could not process anything had to get help from other staff. Gave us the wrong information and then when the other staff told us she'd help with a new card. She said you have to do that on line. Please train your staff before letting them loose.
Dc Qldau
20.07.2023
Services Australia
I always find the staff at Centrelink Caloundra helpful but they are letdown by services Australia phone system. I’m trying to make an appointment for Caloundra office and the automated system just cuts me off so I’ve now asked to speak to an operator and already waiting 45minutes.
Lauren Hamilton
20.07.2023
Services Australia
Visited the branch on Monday was provided totally incorrect information and was shoved out as fast I could be. Don't bother coming to this branch, the phone lines are more helpful.
Greg Balfour
10.07.2023
Services Australia
Had simple task to complete but front desk staffer was quite unhelpful and definitely not very friendly. I know it must be a tedious job but at least be courteous to clients. Must have had a bad weekend...
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54 Canberra Terrace, Caloundra QLD 4551
Services Australia