Dogtainers Darwin

Contacted Dogtainers to book transport for a puppy from Sydney to Darwin. Emailed an online request, recieved a quote and then spoke to someone on the phone to confirm the booking and they told me they could only make a booking two weeks before due to new Covid booking procedures. Called back two weeks before required transport date to check the details of the booking and was told that all the flights were booked-out for the next month and my request had never been processed. Apparently the information I was given about only booking two weeks before was incorrect and my request was never processed. The Dogtainers staff member simply blaimed this huge error on the 'untrained new girl'.The only solution Dogtainers had involved 3 days travel via Brisbane and thousands of dollars above their initial quote - obviously not safe for a puppy. Terrible mess to fix their incompetence. Had to organise the puppy to be privately driven from Sydney to Brisbane. Then I had to fly to Brisbane to collect the puppy, stay overnight and then put the puppy on the plane to Darwin myself. Still had to pay Dogtainers for the Brisbane to Sydney flight, as you can't book directly with the airlines anymore. Worst experience and overall it was very stressful. Triple check everything when using this pet transporter.

We've used Dogtainers 4 times, both domestically (Perth to Darwin x 2), and internationally (Darwin to NZ and back again). This time around we dealt with Bec here in Darwin, and her Service was second to none! Bec was highly efficient and worked to support us whilst we coordinated with the breeder outside of Perth. Our Kelpie arrived safe and sound as anticipated a few days later. We would not hesitate to recommend Dogtainers to anyone who requires safe, affordable and efficient transport of their beloved pets within Australia or overseas.

My mooch arrive in Tassie from Darwin. Very comfortable.Dogtainers were great people to deal with. Nothing was a problem. Thank you Dogtainers

Tried multiple pet flight companies and was nothing but a terrible experience trying to get onto someone and make a booking.Then I found Dogtainers! Quick call, straight through to Christina (who was an absolute gem) and booked.Great price and great service.Wish I found you sooner.

Friendly, understanding and very easy to deal with for the safe relocation of both our Cat and Dig from Katherine in the Northern Territory to Canberra vis Brisbane.

Due to Covid we have to use a company like Dogtainers to move pets around Aust. We moved our puppy from Darwin to Cairns in late July 21. Paid Dogtainers for flight, container hire and stopover in Brisbane. Dogtainers did not turn up at drop off, and no container allocated or available. Told to leave puppy in a small container supplied from airport staff. Not sue if any stopover care given but no Dogtainers on arrival in Cairns. It seems Dogtainers didn't care. Used them B4 but not again. I wouldn't recommend Dogtainers to anyone.

Very Reliable and Fast booking!Very reasonable overall cost was the biggest bonus.Was able to get on the phone to them almost straight away with almost no wait time every time. (Very different to other agencies)Received a quote and was able to do some back and forth to work out the exact day of flying, then booked and confirmed the same day.Travel crate hire also very reasonable and affordable.Would definately recommend for your furry friends!

Dogtainers were incredibly flexible with our ever changing flights and travel requirements. They were even able to coordinate the movement of pythons for us. Great service. They did it all. Highly recommended.

Flight was almost missed due to Dogtainers just forgot to check if I had a job on today". Helpful qantas staff the only reason our dog and then us made our flights still. Massive waste of time and money going with Dogtainers."