Home Instead Geelong

A very big thank you to the whole team at Home Instead for their recent efforts in caring for my Grandfather. From my very first contact with Giovanni through to the initial assessment and beginning home visits with the carers the entire team have been nothing but accommodating and professional from start to finish. Home Instead Geelong are a truly fantastic locally owned and operated business - Tim Murrell

I can honestly say that Home Instead truly fights for the rights of our loved ones to be able to stay at home. The carer’s are absolutely beautiful, magnificent people that we class as family. There is nothing that is to complicated for the workers to achieve and first time in 4 years that I can finally leave my husband to go out. I’m a hard person to place trust in others and can’t believe how quickly we all adjusted to workers coming into our lives. I CAN LIVE AGAIN. Hands down, they treat all their employees with such gratitude and really look after them. That’s important to us also. Don’t look elsewhere! HOME INSTEAD Senior Care is and only the best supports ever.

Home Instead Geelong provided the most amazing care for my dad during his last few months with a terminal illness. The CAREGivers helped him at home, as well as getting him out of the house. They were so attentive to his needs, respecful during his time of need and above all made him feel very at ease receiving this care in his own home.They also supported me during this time, even though i work directly within the Aged Care industry, until you are confronted on a personal level needing help and assistance for a loved one, no amount of experience can prepare you for the emotional roll-a-coaster ahead.Home instead Geelong went above and beyond to assist me throughout this journey. Nothing was ever to hard, the support provided by Giovanni and all his team was absolutley amazing.I would strongly recommend Home Instead Geelong to anyone looking for quality, professional and personal in home care for your loved ones.

I am a full time carer for my mother and recently we moved providers and switched to Home Instead. We could not be any happier with the transition. The quality of care, compassion and understanding they provide is fantastic. The office staff are very pleasant to communicate with, they work hard to match suitable carers, and listen to our concerns. They make sure charges are fair and reasonable so we can get the most out of our care plan. It's really relieving to know when mum is out with a carer she is in good hands and well taken care of.

Great support from Giovanni & his team. He matched my husband up with a wonderful Carer and he has made our life so much better. Having this company provide 24hour care will enable my husband to stay at home with one on one care. I can full-fill my promise to keep him home and not go into a nursing home. Wonderful company and so glad we have them there to support us.

Home Instead Senior Care (Geelong) was recommended to us and we are so glad we changed over to them. It is a pleasure to deal with and receive services from Home Instead. Communication is easy, requests are followed through immediately, and the care staff attending are GREAT - my parents are very happy and able to stay at home because of the exceptional services they receive. They are also well priced, with less administration fees, resulting in more time spent caring for my parents.

Home Instead provided caring, dedicated and loving end of life support to my dad and the family. The carers were kind and sensitive to his needs and the support from the whole team was swift and reassuring.

My name is Wilma. I live alone and find there are some things I need help with. Home Instead are always there to help me when I need them. I have a gardener, Bryce, who comes once a month. He cuts the lawn and tidies up my garden. Sharon comes every fortnight to clean my unit and change my sheets. Chrissy takes me shopping every week. If I need to go to an appointment there is always someone to take me. I can't speak highly enough of Home Instead. They are a great team and I would recommend them to anyone!

I knew that I had found the Service Provider I wanted to have care for my parent's needs from the first meeting I had with Giovanni from Home Instead Geelong. While speaking with Giovanni, his passion for what his family business was able to offer clients shone through with genuine sincerity. The paperwork to sign up Mum and Dad was straightforward, services for my parents were put in place quickly and Home Instead’s Service fees were made available, were transparent and came with no hidden costs.Mum and Dad have been with Home Instead for about nine months now and in that time, Mum has had a new lease on life, she adores her CAREgivers and when I ask her about how she went at grocery shopping, the doctors or having companionship when doing some personal shopping she says, they help me with everything and we talk and talk and talk, it’s like we have known each other for ever. My heart bursts with happiness knowing Mum is being treated and cared for so well. One of the services Dad has in place is Gardening where someone comes to mow the lawns, the gardening providers engaged by Home Instead do a fabulous job, they are courteous, efficient and get the job done with minimal impact to Mum and Dad.As part of client management, Mum and Dad are assigned a Care Manager. Their Care Manager is Jasmin, a gem in her own right, she has helped me so much with setting up initial services, making tweaks or adding new services as my parent’s needs change. Efficient, capable, prompt and great at offering helpful suggestions, I don’t know what I would have done not having her. She has been my sanity during some difficult times.Not to be forgotten are all the wonderful administrative staff working hard on day-to-day tasks or keeping us in the loop to communicate service changes that may occur and we need to know about.My experience with Home Instead Geelong from the first meeting has always been a positive one and any interactions I have had with them, I am made to feel like I am the only person they have spoken to that day.Home Instead have gone from being a Service Provider, to our extended family. I am grateful for everything all of their staff do for my parents. I would highly recommend Home Instead Geelong to provide care for your loved ones.

Home Instead have been providing services for my uncle for several years. More recently his care needs have escalated significantly and the team at Home Instead have managed this wonderfully. Home Instead provide attentive and compassionate care and every one of his caregivers is reliable and friendly. The family take comfort that my uncle is receiving high level care in the comfort and safety of his own home.