Kore Wellness Fitness Centre

Amazing gym with lots of variety in their group fitness classes and spacious gym floor with everything you need. Staff are wonderful and extremely helpful. Great facility overall with a great atmosphere!

Such a great gym providing heaps of diverse classes and an amazing friendly environment. Staff are great and always willing to help. I recommend anyone to this gym because of its high quality customer service and helping support on the gym floor

Great little gym for real people, not pretentious.Staff have always been friendly and happy to help if asked.

LOVE the environment in this gym! the team members/staff made me feel so welcomed in actually getting to know me and creating and experience that I wanted to come back and train at. I noticed they knew majority of the people that came in and out, and for me that is a good sign that they take time to know each person! The atmosphere was happy, and inviting and they were happy to change up the music to suit who ever was in on the day! The place was also extremely clean compared to some of the other gyms ive been in! Over all really great experience for me as I ended up joining the next day haha would certainly recommend this gym :)

Fantastic welcoming family owned gym. So helpful and caring and helped me achieve my goals. Thank you to the team highly recommend

some things to keep in mind before signing up1. the workout space (weights and cardio) is actually quite small. During peak times you will end up waiting for somethings2. they do offer lots of classes and the class space is large3. the pool is not available at all times, because they share it with the swim school and aqua fit classes4. lots of parking, even at peak times.5. Customer service has been good always greeting when coming in and out

Staff do not have time over the phone to discuss customers needs always rush to put the phone down or ask you to call back later. Also doesn't feel like members have exclusive access to pool when they need and the time tables provided are changing constantly making it inconvenient for members to plan ahead of times they can use the pool. Over-all flexibility is missing and customer service skills are lacking.

This gym advertised a 10 day pass as an Easter special. Three passes were bought with confirmation from staff that it did not need to be used consecutively. They were purchased on this basis as we would not be able to use them consecutively. Myself and family members wanted to try out the gym before purchasing a membership. After using the pass only once, we were told that they were no longer valid as they had to be used consecutively. We were told the matter would be bought to the attention of the co-owner... she was unpleasant in every way to deal with. She did not care to hear about the situation and confiscated the passes. For someone that is running a business, there sure is an extreme lack of customer service here. For such a minor issue, and the potential for 3 membership sign ups, you would think a co-owner would be more understanding? No, instead she was unbelievably rude and did not offer to assist with the situation. I quote: I don't want people like you in my gym". Absolutely appalled by this gym and the service we were given. I would highly recommend to never interact with this business. I don't even want to give it one star but I have to in order to get this to post. This is only 1 of a number of terrible stories I have heard from other people's experiences with this gym. Go elsewhere. Save your time and your money! Give your time and money to a worthy business. A business that cares about their customers!"

Pros- free assement with a PTCons- very limited equipment (weights, one of each only)- reception service very poor.* staff on phones (walk in without greeting)* not attended at all- when asked if I could be shown how to use a machine, there was no one available?? Shouldn’t all gym staff know? I don’t know but I thought if you worked at a gym one would know.- not the best value for money

Great gym with awesome customer service. Loads of classes and someone always around to help. Equipment and facilities always clean. Would highly recommend great place