Andersens Helensvale

I was looking to change my flooring to hybrid floors and had visited a few flooring stores at homeworld Helensvale, Gaylene at Andersen’s was the only sales representative I encountered that was professional, friendly and knowledgeable. She assisted with initial information, came out for a measure and quote and provided consistently high service with every interaction. I ended up booking in and had Martin install my floors and they look incredible. Martin was friendly, professional and took care with the installation. He worked efficiently and the floors were installed perfectly. I subsequently had the other storey of my home completed with Gaylene and Martin and they again did an amazing job! Would highly recommend them for any flooring needs!

A huge thank you to Jimmy, Gaylene and the installation team we love our new carpet.From the moment we walked into the showroom the service was friendly, knowledgeable and professional.We were on a tight time frame to have the installation completed and from the beginning that was not an issue for them.Their expert advice made our choice of carpet an easy one which otherwise would have been difficult and time consuming.Their service went so far as to include the coordination of the removal and reinstallation of internal shutters for the carpet laying.The installation team were awesome, arrived on time, were very efficient and extremely neat and tidy in their work. They also offered some very worthwhile advice on post care of the carpets.The entire experience was seamless and we are extremely happy with the finished product. We most certainly will not hesitate to use their services again in the future and will highly recommend Andersen’s Helensvale to others.

BEFORE & AFTER A 5 STAR SERVICEWhat a difference Andersen's Helensvale has made to our humble home! My husband and I had a unique request for our storage mezzanine/guest loft and found the solution at Andersen's. Walking in, you instantly feel welcome. They don't oversell, were always honest, offering sound advice and worked within our budget/limitations. Also in luck, we had a quick turn around and within 3-4 days our flooring was installed! Wouldn't go anywhere else, these guys have become my go to in flooring. Always happy to support a local and family run business. Many thanks to Jimmy, Gaylene and family!

Great communication, product and price. Sales staff, Gaylene, very helpful and informative. Install scheduled within a week. Guys were careful so as not to damage walls and did a great job of installing my new carpet. Highly recommended

Excellent service from start to finish from all the staff we dealt with. Quality and price amazing. This is the third time we have used ANDERSEN’S and ANDERSEN’S you always do it best.The final finish was with matching gold trim that made the carpet look really neat.Cody the carpet fitter was very professional, worked efficiently and did an excellent job.We always recommend Andersen’s to all our family and friends.Thank you for transforming our lounge.

We love our carpet from Andersens. Their customer service is 5 star!We received lots of follow up phone calls keeping us up to date with our order.Our carpet was installed to perfection.I highly recommend Andersens Helensvale.

We recently had Andersen's Helensvale install blinds, sheers and plantation shutters in our home.From day one when we walked into their lovely store at Helensvale, we were given the greatest customer service and treated brilliantly.We were also given very realistic expectations around waiting times, purely based on materials being ordered and shipped in.The communication from Andersens Helensvale was on point and our items actually arrived much quicker than anticipated.The quality of the material for the blinds and sheers are outstanding and the installation is flawless.We dealt with Ronan who measured and quoted in the initial phase and he installs as well.I think this is what distinguishes them from other businesses out there, in that you primarily deal with the same one or two employees from start to the end installation process.The quality is impressive and I am very impressed by their service.Our newly built home now looks stunning since their recent work on our blinds and sheers and we'll be getting them back early next year to install more.

Excellent and professional service from all!!! Great guidance in choosing the right products from Ethan and Jimmy, prompt measure and competitive quote. Jimmy's knowledge of body corporate requirements is second to none which made the approval process smooth and timely. Christian who removed the tiles and installed the hybrid flooring was extremely professional and knowledgeable. His attention to detail was extraordinary. The final results were better than we could have ever hoped for. We are delighted with the outcome and happily recommend Andersens Helensvale to anyone needing flooring. Thanks all, you guys are the best!!

Love my new hybrid flooring looks great. The service provided by Helensvale was outstanding. I also had new carpet installed which feels so luxurious under foot. I can’t recommend andersens Helensvale strongly enough. Very happy customer here.

Our experience with the staff at Andersens Helensvale was excellent from the time of making contact to the end of the installation.After discussing our needs and what we were looking to transform our bedrooms into it Steve came out promptly bringing with him a huge variety of samples of carpet, hybrid and vinyl.We had chosen to change our brown colour tonings to a grey in keeping with our style.Once we made up our minds the installation date was soon made and before we knew it our old horrible carpets were pulled up and beautiful new carpets were laid in our 3 spare rooms and Hybrid flooring in the master bedroom.Hybrid flooring was the way to go for us in our master bedroom as having small furr babies it would be the easiest and cleanest option.It is a beautiful Hybrid flooring and being waterproof enables a light mop to clean therefore always fresh and clean.The installers were very prompt, efficient, professional and very clean and no mess left at the end. All old carpet taken away which was a bonus.We would highly recommend Andersens Helensvale for all your flooring needs as they are excellent to deal with and value for money.Thank you" to the team at Helensvale for transforming our beautiful bedroom floorings."