PRD Real Estate Mackay

I have been a tenant with PRD for over 5 years and I cannot thank the wonderful team enough!!!Vivienne and Stacey have been my property managers over the years and have taken such great care of me. Always so helpful and honestly have made my rental years a breeze!!! Thankyou so so much I’m sad to say goodbye but Thankyou for everything.Prd is the best realestate Hands down!!!

Viv and the team at PRD are highly professional with attention to detail. Our entry and exit reports were thorough, ensuring both tenant and owner are well looked after. I have been a tenant for the past 13months and have had no issues or bad experiences. Vivienne found us another property to move straight into after our last vacate and was happy to help us in any way possible. We always have an entry notice when required and have never had our privacy breached. I have previously rented through PRD over 11 years ago and had the same pleasurable experience with lovely, professional people. Highly recommend this real estate!

Have been renting workers accommodation in Mackay for a number of years. Until we came on board with PRD, we had nothing but issues from our other property management companies. The transition to PRD has been trouble-free from Day 1, with all of our issues being remedied in short time. Olivia and the team have been fantastic. There are other real estate agencies in Mackay that should take a leaf out of their book.

When looking for a house recently, I had the privilege of meeting Stacey Cole from PRD and I was blown away by how caring, genuine, helpful and professional she was.She went above and beyond to help us, and the whole application process was so quick!!I was very impressed with the service given to us from Stacey Cole at PRD and would recommend her to anyone!

Stacey Cole has been amazing through the process of our move and renting a house. As a Property Manager she has gone above and beyond in her assistance to us and nothing is to much trouble for her. She has been Professional, friendly and helpful in all of our communication and I cannt recommend her highly enough.

Sellers beware!We were purchasers interested in putting an offer on a property represented by this company. Advised the property was already under offer, we were told we would be sent information on other similar properties later that day. A couple of weeks later and no properties or other information ever received. Furthermore, the original property of interest is now back on the market and we never heard back from the agent. We are now happily under contract on another property through another extremely professional and competent Agency. Feel really sorry for the vendors using PRD Real Estate Mackay as they are not doing everything they can to sell your properties!

I rented through PRD for 2+ years and was extremely happy. Stacey Cole was fantastic, any problems I had I just had to email through and within minutes I had a reply as to what was going to happen next. Stacey was friendly, efficient and understanding I was very happy with my experience with her and PRD in general. Highly recommend.

We have been in this house renting for a couple of months now, the air-conditioning in our room is leaking. Some of our bedroom carpet is puddled with water underneath it. We contacted the realestate just after we noticed the problem, we sent photos just like they asked. They didn't chase up the owners or keep us updated. Its been weeks since we have heard of any progress to do with it and now we have complained again (once should be enough) they informed us to get hold of someone to fix it. Pretty poor If you ask me. Plus there must be mould growing under the carpet by now, hopefully we aren't exposed because noone has done anything about it untill now. I won't be going through these guys again.

If you are chasing an untrustworthy, unreliable and unprofessional sales team that will cause you more stress than good, sign on the dotted line. I can assure you my experience is not the only negative one among our Mackay community!!!PS. Don’t bother reaching out to address my issues. I try tried many times to resolve my problems with Greg, the principal of the agency, and promised changes each time, only to be let down again and again. So if this review concerns you, don’t message me, change the way you treat people - don’t lie, don’t make promises you cannot fulfill, be respectful not rude, get back to prospective buyers, do your property research before selling a place, I’ll stop here. I think you get the gist.