Central Coast Air Conditioning

Great service and follow up, the staff are easy to deal with.The work was completed professionally and in friendly manner by Riley.Highly recommend!!

The service from the ladies in the office was fast and efficient as well as trying to get our job done before Christmas for us but it just was not possible. The installers came on time and they we very quick, clean and efficient. They explained how to use the unit, how and when it should be cleaned and when it should be service. We will be using Central Coast Airconditioning in the future for our air-conditioning services.

Terrific service, great product and, best of all, warm bedrooms! An easy and timely turn-around from David arriving to measure and quote the split-cycle system, to having everything set up and running. The install was a timely process and the team were very professional, guiding me through the process of using the various heating & cooling settings and how to care for the unit and clean the filters. Fantastic all-round affordable service, especially so from a local family business.

The installation of our a/c went extremely smoothly, all staff were most professional. We are very pleased with their work ethic and advice given.

We originally wanted a simple split system to control 3 rooms after having our second baby and going into winter but their salesman talked us into a ducted central 14kw unit. The only problem was our house has a flat tin roof, so they made 13 large holes in our floor and walls all over the house and ran the ducts from the ground into them via silver ducts the diameter of a large basketball. This not only made permanent changes to our house, the ducts were visible from outside and looked horrible. The tradesmen knew this when they turned up to install but did it anyway. Those central ducted systems are designed to flow cold air down from the roof (hot air rises, cold falls) so being on the floor did not have enough fan force so the house was never properly cooled. The zoning didn't work either and the pressure to some rooms was barely noticeable, and the power cost was high. We were dealing with a newborn and 4yr old so we lost track of time before realising what a bad solution it was. Not only did they know the solution was not the best one, they sold it to us at a time when we just wanted something done and trusted them. Their tradesman made a mess of our the back, destroyed some features of the house in the process and left an absolute mess. Would not recommend this company at all, they also have a bad reputation in the local aircon tradesmen circle. They took advantage of our inexperience, sold us a completely wrong solution, and messed up our home. Use anybody else, and follow your instinct on what you really need and don't trust a friendly salesman to have your interests as his priority.

I approved their quote, then they installed something else. These guys are cowboys of the worst you've ever seen. They cause major issues with the operation of my brand new ducted air conditioning system, tell me it industry practice to leave a massive hole in the outside cabinet , only to allow rats and frogs to get in and short circuit the system. I rang Fujitsu, the were amazed this airconditioning business was so rough on the installation of a simple installation. Now I have involve Dept of Fair Trading and commercial legal team to sort out the mess they have created.If your looking for quality air conditioning installation on the Central Coast NSW , best to find some other team, these guys are a disgrace to the industry. It should have been a simple warranty fix, their customer service is non exist. Very poor service, anyone else with half a brain, will be better than these jokers.

Great communication with the office team, the guys who came out were prompt and friendly on site. Were genuinely concerned about sourcing a part needed to complete my job.

EDIT AFTER RESPONSE FROM CCAIR:These guys must drive up their star rating by offering free diagnostic services in return for removing negative comments, as this is what they offered me. I stand by my original comment that they refused to come out to inspect under parts warranty and stated that the parts they provide don’t have warranty. Puzzling response from them as my issue wasn’t with manufacturer’s warranty nor with the timeline of events. Mentioning manufacturer’s warranty is irrelevant as I was seeking warranty on the parts THEY installed under 12 months ago. This goes to show their lack of customer appreciation and attention to detail. Do yourself and your wallet a favour, go elsewhere for repairs/maintenance.ORIGINAL: Avoid these guys for any maintenance/repairs. In late 2022 we had multiple technicians come out and replace multiple parts of my A/C, each time, not resolving the issue. They finally got it working and just over 6 months later, we have the same problem. They now refuse to come out to inspect under warranty and have advised that there is no warranty on the parts they installed. Very poor customer service and are generally more expensive than other local options.

Contacted this company for a rewire due to renovating. Upon assessment was told it was a very small job /straight forward and would charge on hours spent basis. Then got told must pay upfront in full based on work estimate and would be refunded if over charged. Turned out very easy job. Post completion had to chase for 3 months for refund, which when finally came was significantly less than fair. Word of warning- if doing repairs get agreed pricing upfront and pay when job completed based on what they say they will charge

Can not give me a quote for re-gas R22 into my chiller air conditioner machine . I'm a maintenance and diagnostic engineering and i had been check for air leak then i had explain to them just need re-gas r22. What i had been told is need to check leaking before they are doing re-gas. I think i need quit job because an engineering like me not a qualified to inspection air leaking on machine.