Jaycar Electronics

had problems with my car fridge, called them up and they were happy to swap it after test running and diagnosing it within 2 hours

everything i could ever possibly need with multiple lovely long haired technology-technicians at my disposal? what more could i ask for?oh and that william really is quite something… hold onto that one

Ordered a Brass Monkey insulated cover on Jaycar's website to be collected at their Reynella store. For some reason Jaycar did not receive the payment from PayPal but I had a receipt from PayPal saying it was paid to Jaycar and the payment was taken from my account. So I went in to the store for help. Disappointing I was told they could not do anything and I had to phone their technical department in Sydney, which I did and after a few hours sorted it out. There was no ownership of my problem by the store. I went in to the store as a Jaycar customer, the store should have owned it and sorted it, that's customer service. I will not use their website again and won't shop at the Reynella store again.

Great customer service. Very happy staff. Helped me with what I needed. Held a product for me until I could get back to purchase it. Would recommend

Service provided without fuss. Jaycar know their stuff! Good deal with car fridge. Impressed with a good outcome?Ken Jury

Went to Jay car today to find a replacement power cord for a record player my granddaughter got for Christmas. (She somehow lost it) the young man couldn’t be my helpful on the phone and suggested I take the player to the shop so they can match it up. He suggested the one we need and set the right connection to the player for us. Thank you I now have a happy teenager and grandma has to listen to Harry Styles.

So helpful went in to enquire how to connect my surround sound system two both my Xbox’s . I had a plan and idea . They told me to check my sound system n Xbox’s for a plug . So I did . I went back and he saved me a hundred bucks by coming up with a better way . Could not be happier they cared more about offering proper products that suited my needs than just taking my money

More interested in running as a business when asked for help as human being and offered to pay wages too if needed. But returned empty handed after a long drive to the location. I called first before going and they insisted to come with printer and they will help what they can. they said on the phone. Very disappointing. Self help is what we should work on I guess. Sorry for writing the post as it's not fair to the business and business minded people but I just wanted to document the truth. Your experience may be different but just be mindful. That's all.

Good stock and helpful staff. I used to shop at one of their other stores but they were always grumpy and unhelpful but the staff at Reynella are always polite and keen to help. Keep up the good work guys and girls.