Bevilles

It was ok.I didn't like how the sales lady pretended that she was giving me a great deal but wasn't meant to. She quickly took the price tag away and said she'd try to work something out for me.I was given the price that was on the tag as I got a glance at it before she took it off. It was a clearance item and listed at the same price online.I don't like people who treat me like a fool. This left me with an unpleasant opinion of Brevilles and their sales tactics. I wish I could remember her name, all a can recall is that it began with S.

It was a nightmare at Bevilles, (15/09/2022 at 6:00 pm) the lady who was serving me, (short height with black hair)was very rude and helpless, calling her self shop manager and same time calling herself a lawyer she was trying to scare me that she knows everything being a lawyer. She didn’t return my item as it was clearly mentioned on the invoice return accepted in 2 weeks and made a false excuse it’s look likely been worn. On asking about shop policy She ripped my invoice and on requesting to print a new invoice she called the security. She should learn some manners, customer service and should know the shop policy.Horrible experience. Please don’t waste your time there at knox Bevilles.I peacefully returned my item at other Bevilles shop.

I wish I could give zero star, I went there to increase the size of the ring that I bought about a year ago, the ring was over $1500. I was expecting a better customer service. The lady who served me was very rude when I said I want to increase the size of the ring, she replied without hesitation do you have Arthritis?" what kind of customer service is this!!! how come she thought she can just comment on that. I am not sure how she got that idea either as I do not have Arthritis

The lady who served us was incredibly rude. She was a short brown haired lady who had a massive attitude. We were in the store on the 30th January 2022 at 10:33am. Please teach her how to treat customers.

If I could give a zero I would. I did a click and collect order and went to pick my items up fromthe store at Knox. At first the older lady on the desk was lovely and wished me a happy new year but as soon as I said I have a Click and Collect to pick up, she quickly walked away! I thought she didn’t heat me so I walked over to where she went and she just pointed at me to sit over there. No help what so ever. So clearly after you’ve purchased something they don’t give a f@&#! Rude, useless and definitely should not be working in customer services. Well I won’t be back…EVER

Store is located on the ground floor of a newly renovated Knox Shopping Centre (still in progress). It is at the Woolworths end however this could change, as its not currently in a 'finished' shop. All you expect: rings, bracelets, necklaces, watches, earrings etc in gold and silver. Staff were friendly and helpful.

My experience at Knox bevilles has been fantastic. All the staff are friendly and extremely helpful. I ordered a locket through Percy and its estimate d time for arrival was 3 weeks it came in less than 2. All the staff were excited when I picked it up and Percy cleaned my chain so the locket looked amazing on my chain. I couldn't be happier thanks Knox Bevilles!

Catherine and the team are great. Looked after a watch return for me.