Rent A Space Self Storage Miranda

There is absolutely nothing that I can find to fault my experience dealing with everyone so far at Rent-A-Space Miranda & Caringbah.The best genuine customer service I've experienced anywahere

Friendly and helpful staff, very professional and efficient service. A stressful time made easier with the aid of this business. Thank you

Absolutely disgusting experience. They tried to scam extra money out of me at quite literally every opportunity. I was shown different pictures of the space I was hiring than what was accurate (upon arriving I found the unit they opened for me had a slanted roof and was 50% less capacity than I had purchased/required) and upon my arrival with a full removal truck of stuff I was essentially strong armed into a storage unit double the size and double the price. I was sent incorrect invoices and statements on multiple occasions and when I disputed them was told that I cannot complete basic maths. In one instance I insisted that my amount was correct and when it was taken to the next level it turns out I was in fact correct. There was no apology, only passive aggression and rudeness. I was treated as a prospect to squeeze and scam money out of at every opportunity. I am not sure if it was the Miranda managers prerogative or a company wide policy to scam customers. The Miranda manager, and the woman I spoke to from ‘head office’ to sort out incorrect invoices, both spoke to me with immediate aggression and hostility. There was no escalation to that point that perhaps they may have got frustrated, no, they were IMMEDIATELY rude at every interaction. If you want to encounter aggression, dishonesty and scams at every turn, then by all means, go here, but if you like peace in your life then I advise you to go LITERALLY ANYWHERE ELSE.

We have had a fantastic experience with Rent A Space! Customer Service from all employees we spoke with has been so awesome and the free truck hire and driver for our move in as well as free trailer hire saved us both money and stress. Big thanks to the team

A seamless experience from the boss,and then manager Tanya who my wife and I dealt with mostly ,she explained everything and we cannot thank her enough for all her help and guidance she is a credit to the company. The truck pick up was also seamless and Darel our driver was brill. Always looking for a good deal we were well satisfied with ours . The premises our clean and well presented with plenty of trolley s to move your belongings

Nothing but superior customer service, attentiveness and genuine care offered by Tanya who runs the show Monday-Friday at Miranda! A well deserved mention to her. Clean and modern facility that is easy to use and navigate. Everything in working order and well maintained. Safe, secure and highly convenient!

Very easy to deal with. Competitive pricing. Tanya and the team at Miranda Rent a Space took the time to explain everything and nothing was too much trouble. Your friendliness and kindness really helped during this stressful time. Thank you.

Very professional service from our first enquiry to moving out. Tanya was extremely helpful and friendly throughtout our time there. I highly recommend Rent A Space Miranda. We will definately be back when we need a storage space again.

Absolutely first class service from Tanya the manager at Miranda. It’s a stressful time when relocating overseas and Tanya was on hand to provide information and to ensure a smooth transition from enquiry to satisfied customer! She responded to emails and phone calls and nothing was too much trouble. I know that my personal belongings will be safe and secure and I can call or email at any time. Highly recommend this facility and Tanya’s professional manner is an added bonus.