Salon Express Bunbury Centrepoint

Whilst the quality of the haircuts is usually pretty good here, the actual experience of getting the haircut is about as equally awful. They will often give you ridiculous wait times that can be over two hours long even though there are staff members clearly standing around without work to do. The staff are mostly friendly except for the receptionist who seems to enjoy avoiding interactions with customers as much as possible, never looking up from the computer and just saying the wait time as soon as you say a word. At the end of the day the haircuts are still good and well priced but the customer experience could really do with an overhaul.

**BUNBURY SALON EXPRESS ARE APPALLING.I am absolutely appalled and I need to share this. I haven't even driven away from the shopping centre yet I am so disgusted. My poor mother just had shoulder surgery and I took her to Salon Express to get her hair washed as she has an unconventional shower, so would have been really difficult for me to try and do it for her. Not only was she not quoted first, she then asked the lady to plait her hair for after it was washed, not a braid, a literal plait, so it would stay neat as she has very thick curly hair. Mum was mid plait when I got back from getting her groceries and it took about 5 seconds. We went to pay and mum was charged $42!! I queried what the cost includesdand the lady at the front stated $10 for the wash and a whopping $32.50 for the braid". I showed her again mums plait

Had a scalp bleach with toner and hair done, turned out perfectly and it was a first time visit. Will return again next time I visit the west coast.

Best hair cut I have ever received in my 27 years on this planet, Prakash was great very good attention to detail and seemed very passionate about hair cutting 100% will be back when my hair is due for another refurbishment!

I asked for just my regrowth to be lightened like the rest of my blonde hair. During the treatment I questioned it looked very dark and was told no it’s going to be blonde. I did not receive lighter roots, my roots ended up very dark and the rest of my hair was darker also. I did not get the colour I asked for and it felt like no one cared. The haircut was good and worth the money, but the rest of the $171 worth I could have done without. A very bad experience with little care.

Excellent service, my hairdresser Prakash understood exactly what I needed, highly recommend!

I came in for foils but as my hair is very not in a good place very damage so kath did a treatment and a trim am so happy with the staff what a treat it had thx girls see you in a month

Never loved my hair so much until I went here, very nice lady named Bree did my hair, really talented she is

Beautiful new salon, Friendly professional staff. My experience was amazing.