Superscan

Have always had a very good and professional experience with the staff. They have helped with being efficient and caring despite of what procedure I have had.

Disgusting and very rude staff who don’t know how to communicate with their patients. Would never recommend this place to anyone. I would give 0 stars if that were an option. Very rude over the phone and will hang up in your face if they think it’s right.

Superscan are super fast! Every time I've rung reception, the staff have answered within seconds. They have always been friendly, professional and on task. Some larger companies (like NRMA) could learn a thing or two about customer service from Superscan. A super happy patient. Thank you.

Congratulations on having such a great front desk staff! Especially Tanya and Katie who were most helpful,polite and pleasant to deal with as were all of the ladies we observed during our visits to the practice.

Over the last 3 years I have needed to use medical imaging places to diagnose and treat several conditions, After going to the numerous places in close proximity to where I reside i found their clinical rooms unhygienic the technicians rude, the assisting staff indifferent and in some cases incompetent.It was a breath of fresh air to find Superscan in Fairfield Heights have friendly and helpful reception staff, competent and informed technicians, and doctors who are highly skilled with excellent bedside manners.From my experiences I have found Superscan to be second to none.technicians t

Horrible customer service. I went there twice. First for my scan, all the girls at the front desk and the one who did my scan were unfriendly and very cold. What sort of place employs people like that? The second time I went to pick my scan, the blonde girl at the front desk in the middle saw me and said wont be long" Then someone else came in and she started attending to him

Called to make and appointment, reception staff answered and she was extremely rude would not give her name and slammed the phone while I was still talking to her. Continued to call and no one is picking up the phone. Absolutely disgusting health service.

This didn't give me the option to rate it with a zero star or I would have. Today my mum visited this service to pick up her results. She was treated very poorly by the receptionist who speaks Assyrian. The receptionist was so rude to my mum. She doesn't deserve to have a job !

Wow the staff at the front counter was so rude. I was just waiting for my name to be call in.And A Patient came in to collect her scan, that one of the staff promise is should be done by the same day or the next morning for her to be able to collect her scan.All 3 staff was so rude and told her it wasn’t ready. When the poor lady has a appointment today..They told her that the person she has talking to ..didn’t know what they are talking about.I was so shock how the staff was talk to the lady.. like it was her fault! It’s was loud and Disrespectful.everyone is the room was shock..the lady that was sitting at the front of me says they are like that...rudealso it was my first time here too.. wow!Wow they really don’t have any Respect for the poor lady. Who know ...the poor lady might be going through a tough times. Since she’s want the scan urgently and confirm a day before the scan if they can get it ready my Saturday by 12pm.

Growled at me for being 3 munutes late and made me wait for 2 hours after appointment time. Rude asian lady was ignoring customers because she was busy talking to her coworkers about her favorite cheese. They don't make eye contact and talk down to you.