Ignite Fireplace Studio, Alexandria

Good range of heaters with for and helpful sales staff.

Incredible studio and highly knowledgeable staff. Definitely worth a visit if you're in the market for a new fireplace.

Lars from Real Flame done us a great deal. The process was smooth and we are very happy with the result. Thanks again Lars and Real Flame team. Will be recommending to many. Cheers

I've been to quite a few fireplace showrooms in Sydney, but this one was by far the best. Adam was fantastic in showing me around the difference fireplace.

Lovely fireplaces. Bit dark the showroom. Helpful staff

Dear Real Flame - we were looking forward to using our new gas fireplace today. We turned it on and within minutes our family all had a headache from the foul smell the fireplace emits. When i called you, you said sorry, that’s just how it is, it is a common problem and that we need to run the fireplace for 5-6 hours before it hopefully dissipates. Why didn’t you mention this when we bought the fireplace? Why doesn’t it say this anywhere on the website or instructions? Why don‘t you fix that common problem so your poor customers don’t get sick from just turning the fireplace on? We are now at home freezing with all our doors and windows open trying to get rid of this suffocating unbearable “new fireplace” smell. Real disappointing.

Best Fireplace Studio in Sydney...

We went to every fire place store and when we met Lars Ekman he made so much sense, clever advise and today we had the Element 1209 installed and could not be happier. Thanks Lars for your knowledge and excellent service.

We shopped around a lot before buying our fireplaces because we bought two so it was a big investment. Real Flame Chatswood were by far the most helpful and informative and also had our two favourite fireplaces. Lars was our main point of contact and was exceptional... he really knows his stuff, he goes above and beyond the call of duty, and we felt confident from the beginning that we were in good hands. I couldn’t recommend Lars, Real Flame Chatswood and their fireplaces more! We are thrilled all round! Thanks guys!

My builder Nexgen Constructions recommended Lars Ekman of Real Flame Fireplace when we were renovating a couple of years ago. Lars’ knowledge and service was outstanding. Every winter, I love our fireplace. It is on every evening and it is one of the best features in our home.Recently I noticed a gasket was showing behind the glass. I notified my wonderful builder who contacted Lars and before I knew it, I had Stewart on my doorstep ready to sort it out. Not only did Stewart fix my problem, he cleaned my fireplace and left it sparkling clean, like new.I cannot recommend Real Flame fireplaces (and Nexgen Constructions) and their outstanding services enough!Thank you Lars & Stewart!