Chemist Warehouse Keilor East

Best Chemist in the area and possibly globally. Excellent customer service from not only the shop assistant but the pharmacists (Francis). Exceptional service and extremely knowledgeable across a breadth of products and symptoms. A true testament to the profession.

This place is a joke. Tony (the owner) refused to provide a refund on a faulty item because it was open... How else would I know I had a faulty item without opening it? I returned back on the same day with a receipt and after showing the fault to one of the staff members, she told me even though she agreed with me, Tony would not refund my money because the item was open. You are better off driving to a different location, because this Chemist warehouse thinks you have the time to take up to the manufacturer instead of looking after their customers as they should. Too bad I'm just a regular customer that will make no difference to his business. This place deserves to close down for treating customers like second class citizens. Shame on you, Tony. I will never stepping foot there again.

I would give this place a zero if I could. The customer service is just appalling. I never have a good experience going there. I only go out of absolute necessity because of the convenience of them being open 24/7

Chemist warehouse East Keilor is an amazing big store, I absolutely love that it’s open for 24 hours everyday. What I would suggest for this chemist to do is a renovation because it’s a very old store and just a clean and re do will be amazing and be inviting to more customers! There were also no staff around the fragrance area where I needed to be and one time a young girl served me and she was very rude to me when giving her instructions to where the nearest person near the fragrance area would be and I was not impressed

Worst store no customer service skills in there they speak rudely to you and leave you sitting there wait for ages I suggest people go to another store with better service and product availability.I had to go to there head office to make a complaint as they wouldn’t help me nor their manger which I can’t even be sure he was wasn’t in uniform but he wouldn’t even give their names out for the complaint when asked worst store ever never will I go there again rather drive 30 mins to another one!Just ridiculous

Disgusting customer service. The person behind the counter charged me $15 more for the national price of my medication I needed and did a greasy salesman tactic of if you find a better price

After a late flight coming into Melbourne urgently needed a chemist for some medicine. Great that it is open 24/7 and staff were helpful and quick turnaround on getting in-and-out whilst our taxi was waiting outside. Recommended!

Was assisted by LJ. Amazing service! Helped with whatever I needed and made me feel comfortable. Great experience!

One of the disheartened pharmacist I have ever met. He don’t want to listen what the customer is after! Rude attitude and careless behaviourPls teach your pharmacists how to behave with customers( especially shops that deliver health care needs)