Fall Real Estate - Kingston Beach

Didn't even make it as far as having to rent through this agency.Viewed a rental property in an area we are considering purchasing in. My partner and I filled out forms through their website for the application process. We both clearly selected the option- on their own internal form- to not have references contacted without our permissions. Despite this, referees were emailed by the agency after the viewing.This is absolutely unacceptable and a complete breach of trust.I contacted the agent responsible for this property, Naomi Van Schie. I was met with complete dismissal, taking zero responsibility for what had happened (despite the fact that we literally have the emails).The icing on the utterly unprofessional cake was this woman signing off her email with a :) " as if still in high school.Despite numerous requests to have our information removed from their system

Jo and Kelly are the ultimate professionals. They both know the property market in great depth, they are very easy to work with and give you confidence throughout the journey. I highly recommend Jo and Kelly if you are looking to sell your property, you will be in great hands.

Right from our first meeting Kelly was exceptional. After 4 days of the property been on the market Kelly presented an offer that was higher than I anticipated. Her communication during the whole process was professional and timely, she was always available to answer questions and provide support with getting the property ready for sale. Highly recommend.

Kelly was the consummate professional. She was a great negotiator with the Vendor to help us get the property we fell in love with.

Donna and KenProfessional and relatableSincere thanks to Donna and Ken for their commitment to the sale of our father's property. From day one they instilled confidence in me that they could deliver the best outcome for us. They were always available for question, communication was positive, their knowledge of the area and the current market was evident, and nothing was a problem.An unconditional contract in 2 weeks, $85000 above the appraisals of other agents, is a result that speaks for itself.Thank you wholeheartedly for your professionalism, approachability and superior real estate knowledge.Cathy Cairns

I was a tenant and rented a property through this office. Below are some of the unfortunate things we experienced during our tenancy:1) Having multiple scheduled inspections either cancelled the day of, or advised on the day of, sorry we've lost the key, again.2) Genuine maintenance issues raised with no action taken.3) Patronizing smiley faces in emails - please don't.4) We were rented an illegal dwelling which the council had no record of, and so suffered from some pretty significant issues arising from the substandard development of the property.5) The property we rented also wasn't actually allowed to be occupied as a residential dwelling - it breached the local zoning laws.6) Because of point 4 and 5, we were instructed by the council to vacate the property immediately.6) A culture of cover up".7) The agents breached the requirements when it came to processing the bond return with unreasonable delays.8) We raised a complaint within the company to the head property manager

Kim was a delight to work with in helping me to secure the purchase of my investment property. Would definitely buy through her if the opportunity arises again.

Real estate agents are always opportunistic and slippery with the truth, right?WRONG! You just haven't met Sam or Naomi from Fall Real Estate.From start to finish, Sam was a delight to deal with. Instead of trying to obscure inconvenient truths, Sam was refreshingly honest about the virtues and shortcomings of our prospective property. She also took the time to understand our needs, and guided us through the finer points of Huon Valley home ownership.Naomi (the rental manager) has also make our lives easier. She's been a logistical whirlwind when we've needed things done, and a soothing voice when we've harboured concerns.Should you need a real estate agency in the Huon Valley region, Fall will rise to the occasion.

Very positive experience. Kim was a fantastic real estate agent - enthusiastic, supportive and on the ball. I felt very confident with her handling the sale and was very happy with how quickly she sold my house for me.