Werribee Discount Party And Variety Superstore

Went in more for a browse today. Did not expect to find the brilliant, extensive range of accessories that they have. Have a Gatsby themed event coming up and got to pick up long black gloves for the same price as l had seen them online. Also unexpectedly got to purchase a cigarette holder to top off my costume. Great find.

I would like to thank Yvonne for her excellent service. If you need help organising a function go see Yvonne. This super store has lots of party supplies.

The products here a good the only problem is the staff are rude and never seem happy

I will never coming back to this shop. The old lady is rude! She should not be working here. She doesn't know how to assist her customer properly. She raised her voice to assist you so you don't need to ask for her assistance. She's always on the counter counting money and she just delicate everything to the young lady. Is she the manager? I hope the owner could see this so that they are aware of what is going on to their shop

Will not come back, assistant manager Kayla needs to go to do a business course on customer service it seems. Sells us a balloons, one loses air, instead of offering a refund on the next day as we cant come back wants to fight about it till the cows come home. Let me tell you that a review speaks a thousand words, your balloon quality has dropped over the years and this is the final straw of guaranteeing a non return of business.Would I recommend, NO, not any more. You had your chance to redeem and you failed dismally. Good luck with your poor performing business model.

I visited many other party stores, among them this is the best with a taste for customers. Very good collections, providing ideas for birthdays etc.Prices of few hirings are a bit costly I'd love to recommend if they could be adjusted. It is much easy to make things by your own. But least things are readily available.

I would not even give these guys 1 star! Horrible service, never buy from this shop! Staff here are extremely rude!! They had my balloons blown up 2 days before the collection day, the only way I knew this is coz I went there to change the colour of the ballon (2 days before the collection date) but they said it can’t be changed as it was blown already. And their excuse was that they had over 50 orders and are busy! When I placed the order, they said I could change the colour of the balloon 24 hrs, but they refused to change the colour. They don’t keep their word and we’re rude to my partner when he went 24hrs prior to collection. My advice is don’t look for proximity, look for customer service.

This store has got everything needed to decorate for a party. Helpful and knowledgeable staff makes it easy to select the right decor items, balloons etc. Highly recommend this place for your next party decor.

They have a great variety of things but what stood out for me was that they have all the options like we're planning a baby shower and this place has an aisle dedicated to all that you would need for an event like that and much much more so for that I give a 5 star. Service a great too.

Best balloon store. Made me several balloon arrangements on same day notice was very grateful. Prices are affordable and service great thankyou