WestWaters Hotel & Entertainment Complex 10/20 Lake St, Caroline Springs VIC 3023

WestWaters Hotel & Entertainment Complex





1304 Reviews




WestWaters Hotel & Entertainment Complex 10/20 Lake St, Caroline Springs VIC 3023




About the Business

WestWaters Hotel & Entertainment Complex in Caroline Springs |

Contacts

Call Us
+61383580555
10/20 Lake St, Caroline Springs VIC 3023

Hours

Features

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet




Recommended Reviews

Joe Pavia
25.09.2023
WestWaters Hotel & Entertainment Complex
We had a fabulous dinner on Saturday night with friends. The food was good but the service was even better. Mia our young waitress engaged with us so well with a good sense of humour that showed skills beyond her years. We definitely recommend WestWaters for dinner the ambience with the magnificent view of the lake is hard to beat.
Christine Bordon
12.09.2023
WestWaters Hotel & Entertainment Complex
My friends and I had dinner here. 3 seafood platters and a Rib Eye steak, the seafood platters are ordinary, not what you would expect a Platter to be, all plate with food spread out to make it look large. 1/3 plate was covered with flat bread, not the usual type of bread for seafood. The rib eye was asked to be M Rare, it was almost well done and dry, tough and not tasty all all. Not once were we asked how our meal was and if we enjoyed it. When I mentioned this to the staff on paying, they had absolutely no comment for us. Not worth the money.
Stacey Peters
27.08.2023
WestWaters Hotel & Entertainment Complex
We wasted our time so you don’t have to!Waited just over an hour total to get absolutely NOTHING but 2 hungry, angry kids and an angry husband.We had high hopes for these guys tonight cause their menu looked impressive.. But for me to have to ask to have my order taken after waiting 25 minutes, then having to wait another half hour to find someone to check on our order only to tell us the docket was lost is just BS. I bet the order was never entered in the first place.You would think that the staff would have checked on us after seeing us sitting there with no food or drink for so long but nope! Nothing.So stay away and don't even bother with this place. It wasn't even a busy service!
Liv Poggi
23.08.2023
WestWaters Hotel & Entertainment Complex
I have performed at WestWaters twice over the past few weeks and have been so heart warmed by the beautiful and supportive nature of the staff. In particular, Leyla and Annie both times. They are so friendly and helped me with anything I needed when setting up/completing my sets. It is so great to come in and be welcomed by such lovely people!
Annette Irvine
25.07.2023
WestWaters Hotel & Entertainment Complex
Had my birthday lunch with a group of 12 people. Our two pasta dishes were delicious but the other meals mostly parmas/chips, fish and chips and porterhouse and chips were over cooked and the chips were dry. Very disappointing; need to lift their game.
Richard Kors
25.07.2023
WestWaters Hotel & Entertainment Complex
Lovely meal. Bit pricey but well worth it. Good to find a hotel that supports the local branch of the RSL. Friday night raffles and good conversation.
Mr. “Franz” Ribzz
22.07.2023
WestWaters Hotel & Entertainment Complex
Went here for dinner, and let's just I left a little bit disappointed. Waited what seemed like an hour to order after asking for table service. Arrived at 7, ordered just before 8. The food portions on some items were tiny for what was priced at $55 and cold, the butter on top of the steak didnt even melt, and to top it all off, I ordered a specific salad because of the cherry tomatoes and it didn't come with any. What seemed to be the manager took it off the bill, but not the point. Another couple asked a simple question 3 times before actually getting the answer. Mind you, it wasn't busy at all. All in all, I'd give it another go only because the view was amazing and the kids had a place to play after dinner
Cathy Honore
22.07.2023
WestWaters Hotel & Entertainment Complex
The few times I have been here I have found the service to be average. This may be due to poorly trained staff with little attention to detail. At an establishment such as this, I expect the service to match. Or perhaps they simply don't put on enough staff. Therefore, service suffers. Otherwise, it's a nice place to visit in a nice location.
Nicole B
21.07.2023
WestWaters Hotel & Entertainment Complex
Food was decent, did have to flag down someone to take our order after waiting a while. Portion size was okay depending on what you ordered, some were good sized and some were a bit smaller. Good variety of food on the menu.

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10/20 Lake St, Caroline Springs VIC 3023
WestWaters Hotel & Entertainment Complex