Mrs.Fields Macquarie Park

Soggy microwave pie.---Response to the franchisee: thank you for your fourth amended response to my review, I'm wondering if you think you'll somehow justify the soggy pies.1. congrats on the new business, please do make every effort to learn from negative feedback2. I do give 5 star reviews when I come across an amazing business, and 1 star reviews when I feel compelled to do so, but I don't see how reviewing me somehow detracts from the review I gave you.3. Sadly this experience means that I don't think that I'll give your business another go. The ROI was poor.4. We are all human, it doesn't change the fact that I was served a soggy pie.Although who knows? Maybe this epic google review exchange between us will start a soggy pie revolution?---

for someone who isn’t a big fan of coffee, I’ve gotta say WOW one of the best coffees I’ve ever tasted, there customer service is unremarkable; always making there customers feel comfortable and like family. Jessica, George & their team at Mrs. Fields are amazing. Truly one of the nicest businesses I’ve ever come across! Definitely always an amazing experience when eating/drinking at their cafe. 10/10

One of my fav snack and coffee place. Service was extremely poor today given the amount of staff and not many customers. I stood their for a good 5mins to purchase coffee until another lady approached them and I was completely ignored... Probably won't be back again..

Amazing staff! Amazing coffee! Amazing everything! This place provides you with great service and makes the best coffee. This is always my go to coffee place and will not go anywhere else, I recommend everyone to give it a try! You won’t be disappointed.

Amazing cookies and great coffee! Always a good experience!

The nicest staff and best cookies, Jess went above and beyond to cater to my allergies!!!

Amazing, great and lovely staff. especially the lady behind coffee machine which i dont know the name. Coffee tastes better with people like them. Also not to forget, the cookies are really yummy. Great work!

The coffee is well priced and of decent size, the quality was average. The food was nice and average portions. They serve a variety of cookies and meals. The service was the biggest issue. I had to ask to have our table cleaned even though they had 3 staff and they were not busy at the time. Even when one of the staff cleaned the tables as they were all dirty with cups, crumbs, used clothes etc, they did not wipe it over. After ordering we waited over 5 mins and still had to ask a staff member to clean the tables. Finally they cleaned all the tables properly. I don't think I would recommend this place or come back here.