Emporium Hotel South Bank

Absolutely stunning. The staff were first class. Every single member from the Concierge to Reception to Restauran, Bar and pool staff went above and beyond for us to make our stay just perfect. So friendly and welcoming. Congratulations.....

The Emporium is a dazzling vibrant hotel with excellent customer service and friendly professional staff. Our room was beautiful and extremely clean, large and welcoming. As we entered our room the blinds on the other side of the room automatically opened to reveal an incredible view of Brisbane and the river and bridges below. Breakfast was great with choices to suit everyone. Beautiful swimming pool, saunas and gym available. Every staff member from check in, concierge, poolside staff and breakfast were so professional and easy to chat with. It was a fantastic short break of three nights and we can’t wait to come back again.

Great weekend spent here, with Great views and amazing breakfast on the rooftop. The team were very friendly and accommodating the whole time even with a complementary late check out at 12.30 pm - which was very helpful. A++ would stay again

After my first night sleep I can say I will enjoy this hotel. Immediately upon arriving I was greeted by professional kind staff. They were very welcoming and helpful as I had arrived a bit frazzled and upset because of my disability and taxi drop off a block away. I got a layout of the city and reccomendations to my interests by their guest relations manager. He was also kind and listened to my difficulties traveling through the airports and was sympathetic. The room view is exactly what I had been looking forward to!! The bed was very comfortable and the room is very delightful. I look forward to a bath in the jacuzzi tub. Well done.I cannot express enough what a fabulous crew they have here. I have been so happy with this being my Brisbane home base

Great location being near plenty of cafes and restaurants to walk out to, which is highly recommended!The rooftop restaurant and bar are very popular, but the drinks are seriously over-priced, and the seats in the restaurant are ridiculous - so big and heavy that they are almost impossible to move. Management take note, these seriously need to be changed.Breakfast at a flat $40 with no option to take a simple continental option is also over-priced.

We had our wedding at emporium hotel and we cannot recommend them enough.The food, room service from both all the waiters to Katie who helped and guided me through my whole wedding journey. Katie at emporium is honestly amazing. You are in safe and amazing hands with Katie.Thank you once again

Amazing….recently celebrated my 50th birthday in the piano bar.Ruby the events coordinator did a wonderful job of helping me plan and made sure that everything was perfect on the night.The bar staff were amazing, as was the food, nothing was too much trouble.My husband surprised me and booked a room for the night. Champagne and a cupcake on arrival.Happy staff who always greet you with a smile and are happy to assist you with whatever you need.Will definitely be returning. Loved it.

From the moment I arrived I was welcomed by Reception and Concierge. The Guest Relations Manager; Bobby, was an absolute gentleman. He organised my dinner reservations, had extraordinary local knowledge and nothing was ever too much of a trouble.The rooms are absolutely amazing, with luxurious pillows and bedding and the River Room view I had was stunning. The facilities are extravagant with a rooftop pool that has incredible views over the South Bank and a uniquely lavish restaurant on the 21st floor. But this restaurant is outshone by the magnificence of the Signature Restaurant on the 1st floor.The Signature Restaurant is deserving of its own review in whole. My waitress and sommelier for the evening was Andrea who was absolutely marvelous. Her knowledge of the matched wines was very good and her service and professionalism was second to none. And to add to the extraordinary experience I was humbled to meet the Restaurants Head Chef, Luca, who spoke to me about the dishes he’d prepared and his passion for cooking.The Emporium gave me traditional 5-star service with extraordinary staff and modern finishes.I truly enjoyed my stay and won’t be staying anywhere else when I’m in Brisbane next.

My adult daughter & I are both rather particular about where we stay and we were both very impressed with the Emporium. It's modern, clean, comfortable, offers great room service at reasonable prices and is very central.I give 5/5 stars for the Hotel, the room service and the staff. I would not hesitate to stay there again however I would not recommend the Day Spa.My daughter & I both booked a 90min massage and facial which was underwhelming for a 5 star venue and I was cold the entire time. Obviously the Day Spa is contracted out to contrast so dramatically to the Hotel experience but still, its not a good reflection on the Hotel which lost them a star in my review because of this terrible and costly experience.

My husband and I often have business trips to Brisbane, and we ALWAYS choose to stay at the Emporium on South Bank; it's the best hotel in Australia. The rooftop bar is absolutely stunning, with a fabulous cocktail list and fantastic service from the lovely staff. I love the comfort of the rooms, and the beds are ridiculously cosy with great pillows. The facilities in the room are all high quality, with a TV that comes alive through a mirror and has many feature movies if you want to chill out. You can also swim in the pool with the view, enjoy the visuals in the lift, and feast on delicious food all day. You will never want to leave! I highly recommend staying here for an epic experience. Well done to all the Emporium team!