River Hills Grange

Never sign up with this Property Manager even if they are the on site managers.We have had nothing but difficulties with Renea starting from:* She paid the rent money to the previous owners but didn't tell us. We had to find this out from the real estate agent.* I tried contacting her via phone calls, text message, and email to find out where this was up to as we hadn't heard anything, but I was ignored.* I had to inform the real estate agent who then had to send an email before she would reply to my request for information.* When I finally heard from her, she said that you were out of the office, but we should have received a message to inform us of when the office would be closed.* We received a statement which did not state how much the rent was, or how much she paid herself from our rent money. When I replied to ask for this further information, which as the owner I am entitled to know, my request for information was ignored.* I continued to attempt to contact her many times to request this information but still she ignored me. This is not good property management.* I had to contact the QLD department of Fair Trading for them to get the rent money that was owed to us in 2 months earlier.* It was her mistake to pay the rent to the old owners, and we should not have been made to wait 2 months for the funds.I have since changed Property management and advise other people to never sign up with Renea or Promint or any other name they change their name to.