Carpet Call Craigieburn

Best quality and great customer service had my carpet done few weeks ago love the carpet they did an amazing job

Freddie helped us from the beginning. Very professional and helpfull. Thank you, the carpets look lovely and they finished in just a few hours. Happy customer, give them 5 stars. Thank you

Due to the recent floods my carpet had to be removed. My insurance company only did what was necessary leaving my house looking disgraceful and my entire family walking on cold concrete flooring. After looking around at several carpet companies I found that Carpet Call Craigieburn was the best by far. Lucas went above and beyond. He even spoke to his operations manager Roger who was unbelievably helpful and offered us temporary flooring until our carpet could be laid. Lucas was upfront, honest and listened to our expectations. He was not pushy in making a sale. He worked around me and my priorities. I cannot speak highly enough of the team at Carpet Call Craigieburn. I was an annoying customer that changed my mind numerously and he continued to show professionalism and expert opinion. Expert service from start to finish. Even the gentleman that laid the carpet was friendly, professional and did a perfect job all round.

Have to say I am very pleased with the end result, a seamless process. Lucas immediately made me feel comfortable with the whole process of choosing the carpet and was very accommodating with coming out to my place and measuring up. Also thank you to his team who installed the carpets, friendly and efficient guys, who went above and beyond, pleasure to deal with. These are my go to floor experts from now on. Thank you!

Lucas is a great guy. Personable, professional, reliable, communicative, quality product, punctual. I have been so impressed with the service of Carpet Call through Lucas and his team. Good people, good business. You won’t be disappointed.

Had the pleasure of dealing with Theo from the Craigieburn store who was so very helpful to us. He came to quote at a time that was suitable to us, but out of normal hours as such. He was professional, knowledgeable and provided us with wonderful service. I would recommend him to anyone thinking of purchasing carpet.

Sunil is very experienced person. He helped us to pick the best rug that suits our requirements and match with the home decor. We really loved our rug that we bought from carpet call craigieburn.

Very happy with my new carpet thank you.Ali the installer was lovely. Very good installation job.Cleaned up as he went & was professional & friendly.Theo & Lucas at the Craigieburn shop were also most helpful.Communication was impressive.Cannot fault my experience…thanks again everyone, well done ✅

Just want to say a huge thank you to Theo for a great job in helping us with our flooring choices.He has turned a difficult choice for us into an easy, seamless one with his professionalism and great customer service. 5 stars so far, can’t wait for the instal - if their customer service is this good, we’re sure another 5 star rating will follow after instal.Thanks again Theo, we appreciate your input and help.Would definitely recommend to anyone looking at flooring options to go to see Theo and Lucas at Carpet Call Craigieburn. Anne & Lorne

Very positive experience throughout the whole journey. Knowledgeable team member in store and a wonderfully polite gent came to measure and quote. The installation was organized quickly and within 10 days we had lovely new carpets to two rooms. Installation was great and efficient.Extremely happy with the service. A++