Flight Centre Queanbeyan

Justine is the most amazing consultant. On the ball and nothing was an issue. I appreciated all the work and advice she gave.. especially the follow ups. If you want the best travel consultant. Only speak to Justine.

Asked for a quote 2 months ago and have gone back in a couple of times and still don’t have anything. Should have just booked myself. now I have missed out completely on the early bird flights and tours.

Shamia nailed it! Every thing I wanted for my trip was delivered... flights, times, seats, transfers, connections, insurance, and travel advice. Extremely easy to do business with. Friendly, polite, professional and timely service. In store or phone service is available with email confirmation, itinerary, tickets and receipts. Excellent.

We came to the flight centre Queanbeyan cause we wanted to book some kind of resort/ island holidays just to have a week of relaxation. We had nothing particular in mind and hoped for some recommendations also under the aspect of current travel restrictions.The agent we met had his first day and not much experience, which is totally fine and nothing to be blamed for. We all had our first day at some point. The other agent who trained him though, was not really helpful either. After some awkward smalltalk with no outcome, we left them our details and asked them to send us some recommendations. They said the new team member will have a look at it for us and send us things through within a couple of days. As we did not receive anything after 4 days, we went back to double check. We got told that the new agent got sick but the person who trained him would take care of it and get back to us within a couple of days. Nothing happened again for a few days. After more than a week the new agent was back from sick leave and sent us two options. The first mail had no attachments. After he sorted that, we received the quotes but they were for different dates then we asked for. After mentioning that and asking for a new quote for our dates, we never heard back from anyone.Totally disappointing! Our request was not really difficult either and should have been easy to solve.If you want actually good service, do yourself a favor and go across the road to Queanbeyan City Travel & Cruise! They were absolutely amazing, knowledgeable and helpful above and beyond. We are going on holidays next week thanks to them :-)

Flight centre Queanbeyan has gone above and beyond to sort out the long outstanding issue I have had with 2020 Virgin flight credits and more recently booking an international trip for 2023 for my partner and I.

I've travelled the world for most of my life and no one has looked after my travel arrangements and needs quite like, Justine at the Queanbeyan office. Justine has gone beyond whats expected in the travel industry, I should know. I am a client of hers for life.Thank you so very much, Justine .

After recent experience of a holiday to the USA being arranged by Flight Centre, Queanbeyan I strongly recommend that you check everything that they have booked for you before handing over any $$$s. Read product reviews prior to spending any money!

why have a phone if ur not gonna pick it tf up??

Email quotes were promised, nothing received a couple times. Questions asked regarding pricing & inclusions, they were answered with personal answers instead of the information we asked. My genuine concerns about travelling were met with judgmental faces and short answers instead of fact checking. Ended up wasting our time, no prices were given, no options were given and walked away with nothing. But, I was warned flight centre was the wrong place to go so it’s my own fault.

Have not had better help from a travel agency, Justine and the team at Queanbeyan are first class and I can highly recommend