Gentle Dental Nambour

Came here for urgent treatment without checking all reviews. Periodontic treatment was advised and very expensive treatment was agreed to. The problem we came in for a tooth hurting was put aside and deep cleaning was prioritized. (This in fact was needed the deep cleaning.) Our quote for 2 visits was $1512.50 each visit. after the 2nd visit we were asked to pay $2268.75. There were no written quotes just verbal. I challenged this price ( the $2268.75 by saying I was told it was for 2 x payments of $1512.50 per 2 x visits. I am so glad I remembered and my wife remembered their word too. Upon challenging them of this overcharge I was told it was a computer problem and the overcharge of $756.25 was given as a discount" to me! Later the final check some weeks later I was informed would be free. On the day I rang before the appointment and was told it would be $300. I told them I would not give them a dollar until I knew in writing just what was being billed. At this stage they agreed to do the check up for free. So all in all quite a sad and expensive experience. They were not all properly qualified using a student to help

My appointment with Dr Cass at this Dental Practice was amazing, so professional and friendly. Would highly recommend this Dental Practice. All staff were friendly and professional. Thanks guys.

Great service all round so very happy. From the time I called and made an appointment for my husband Jorge Serra till the end it was excellent. Best Service and top of the class equipment. Thank you

Dr Cassidy is excellent. I’ve taken my son several times and he actually doesn’t mind the dentist anymore.I’ve recently swapped to Dr Cassidy and am super happy with his knowledge, skill and manner! Very friendly and professional!

I was really fortunate to be met by wonderful receptionists the first time I went to the clinic. That morning I'd been so anxious I was ill & wasn't sure whether I'd go through the first appt, but because of their warmth & professionalism, I stayed.My hygienist was Rachel - she too was professional and warm and a great teacher.My Dentist was Dr Liam Maundrell and think I struck the jackpot with him and just can't thank this guy enough for everything. He's so incredibly skilled, professional, reassuring and explained everything.I'm stunned at the transformation so far and so incredibly thankful.Great team - great practice.

Couldn’t even help me to help the pain in my mouth after not being able to do what I initially wanted which is fine I understand but not even helping me with my pain was not a good feeling to leave like that. Lovely people but had a horrible experience with them.

My grandson had to have some dental work done today and he was extremely nervous. But he didn't have to be. They were fantastic with him and relaxed fairly quickly. Once he reliased that they were truthful in what they saying and that he wouldn't be hurt he was fine and started talking to them, ( probably too much). Thankyou Dr Cassidy and Rochelle and to all at Gentle Dental. Highly recommended this practice.

Just had the best experience at a dental surgery in a long time. The staff were friendly caring and professional. So patient focused, would recommend a visit. Thankyou

Nambour is so fortunate to have such a caring and fun loving dental surgery. I have been there a couple of times and I have walked out laughing....I have never ever been to a dentist and laughed before .Thankyou to the whole team for your care and concern about people and just a few kind words and a good laugh is all we have at times. All my contact with this dental surgery from having procedures to having phone calls with them have felt more like a therapy session to me than a dentist visit. Thankyou for all your kindness.Leanne Brooker.