Quest Moonee Valley

Thanks to the management team, our stay at Quest felt like we staying over a relatives house for the weekend. I stayed with my late father in the disability access room and it was very easy to maneuver around the room for him including the spacious bathroom. It is also close to public transport and the shopping center for all your food and supply needs. There is the onsite car park and on street parking to choose from too.Definitely would recommend for special needs stay and all other guest alike. I personally would choose to stay here at Quest Moonee Ponds in the future for either business or leisure. Thanks again :)

Room is clean, have small pantry for light cooking or breakfast. I stayed at the top floor, the challenge will be the stairs as there's no lift here.

I chose this accommodation from their website as their studio apartment, look spacious. But the room I was given was nothing like the photo on their website, the bed just fitted in the room, there was no power point in the bathroom so I couldn't use my hairdryer in there and there were towel rails in the bathroom. I couldn't bring myself to shower in there this morning before I left as there was mould everywhere in the shower. The room absolutely stunk as well. The only good thing about staying here was the staff were really friendly and polite.

Clean, large rooms and great service.

I had a two day stay at the hotel in their two bedroom apartment and I loved it. The rooms and common areas were huge; very pleasantly spacious, clean and well organised and the front door staff were friendly and helpful. There was plenty of on-site parking at an extra fee. The train station into the city is only a few minutes walk and it takes roughly 35 minutes to get there. There is a large shopping mall within 5 minutes and many restaurants and bars around the same area.The accommodation is a tard expensive but that was fair for value and it was a last minute booking.The only negative experience was to do with the ongoing road construction around the hotel which made access using Google maps a nightmare. I had to ring the hotel who informed me to use coats street. It also led to frustrating uber trips and food deliveries because the drivers got fed up trying to access the establishment. It did not help telling them to use coat street because I think their app only uses adresses not streets. I ended up walking to the road to get my food deliveries and to catch my ubers, this was not safe. To relieve visitor stress the hotel needs to warn their guests on what to expect and provide the alternative route beforehand to make navigation easier.Also, the hotel should provide a small tub of toothpaste just incase a guest forgets to pack some. It was a little odd that that wasn't provided.Overall, I loved my stay to bits and I would definitely stay here over and over again.

I stayed in a one bed Unit in Quest Moonee Valley for more than one year during the covid times. The duration of my stay in itself speaks volumes about the wonderful one year I had. Vincent and his staff are extremely helpful and friendly. The rooms are clean, serviced weekly and very well furnished with all the essentials provided. Plenty of parking space, a barbecue and a pool add to the overall experience. Since I was working from home, without my asking I was provided with a office desk (I was touched with the concern for the guests)The location is great, close to shops, public transport and very quiet. I would definitely be returning here to stay, highly recommend.

Stayed few days for work, location is excellent quick access to trams, short walk to trains varied retail offerings and restaurants nearby. Staff are excellent, going above and beyond. Apartments are spacious that was a bonus as I did need to spend some time indoors working, apartments are spotless and well equipped for cooking. Highly recommend and would stay again.

We had a studio room. Spacious with kitchenette, separate bedroom and bathroom including washing and drying machine. Clean, comfortable bed and in a great location. Only thing to be aware of if you have any mobility issues is that there are no elevators and rooms can be up to 2 floors.

Took 9 days to get my deposit back when told 2-5.EDIT: To respond to the reply from the hotel - I was told 2-5 business days in person, and even if it was 5-7 business days, it still took 9 business days. I didn't realise I would need to explain business days". If you want to include weekends

was a really nice place to stay at and thomas did a very good job blowing leafs cause i didnt see a single leaf