Big Music Australia
251 Reviews
- Tuesday10 AM–6 PM
- Wednesday10 AM–6 PM
- Thursday10 AM–6 PM
- Friday10 AM–5 PM
- Saturday10 AM–5 PM
- SundayClosed
- Monday10 AM–6 PM
About the Business
Big Music | Shop for Guitars, Pianos, Drums, Ukuleles & more | Big Music is Sydney's favourite music store selling a big range of acoustic guitars, electric guitars, bass guitars, pianos, keyboards, drums, ukuleles, harmonicas, recording and pro audio equipment. We also offer guitar repairs, instrument and PA hire and music lessons in our Crows Nest studios and online.
Contacts
Website
Call Us
+61286226555
85 Alexander St, Crows Nest NSW 2065
Hours
- Tuesday10 AM–6 PM
- Wednesday10 AM–6 PM
- Thursday10 AM–6 PM
- Friday10 AM–5 PM
- Saturday10 AM–5 PM
- SundayClosed
- Monday10 AM–6 PM
Features
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Good for kids
- Gender-neutral toilets
- Wheelchair-accessible toilet
- LGBTQ+ friendly
- Delivery
- On-site services
- Kerbside pickup
- Repair services
- Assembly service
- Online estimates
Recommended Reviews
Shayan Shabestari
08.10.2023
Big Music Australia
1/5 stars just because you use TNT/FedEX as your courier delivery service instead of Australia Post.You are using a company that has over a decade history of negative customer reviews and business practices to deliver your merchandise to customers. They are telling me that I can't pick up my package from the depot because it is not ready yet"; it is physically here
Suan Yeo
07.10.2023
Big Music Australia
Wide range of music instruments. Guitar selection is amazing. Staff were friendly and knowledgeable. We bought a Yamaha guitar for my son, and they weren't sure if it would fit him, so they brought it up for him to try. They also have music lessons for young kids available.
Korben Dallas
06.10.2023
Big Music Australia
big store (size similar to turramurra and mannys). good staff, happy to help.no higher end amps like EVH/mesa but some Orange, Laney, Boss combos and heads. lots of fender amps. variety of 12 cabs. dedicated amp demo room.ibanez
Johannes Ostendorf
01.09.2023
Big Music Australia
Great people to deal with. They stay in touch and genuinely care about their customers. Couldn’t think of a better way to establish strong customer relations especially as the trend of today is geared more towards online shopping. It’s important then to know you’re dealing with a reputable seller. Well done people of Big Music, you have impressed me.
SR Raff
28.08.2023
Big Music Australia
Extremely fast and reliable service processing and delivery for online order. Very happy with your turnaround. Thanks all!
Kiar Muri
04.08.2023
Big Music Australia
I have a great experience with Big Music online store.During this lockdown, Big Music is no difference with other non essential businesses, they’re close but still selling musical products online.I was looking for a certain guitar brand, but there is no available stock around the country except one in Big music.I didn’t waste my time, I call them and bought the guitar.The good news was, they also gave me the best price for the guitar.That’s why I would say, Big music is one of the best musical store in Sydney.Guitar was great and the costumer service is excellent.
Paul
27.07.2023
Big Music Australia
Ordered PA speakers, was going half with another band member. I live in a remote location but the address was accepted, paying $350 in shipping. Based on this I decided to buy a mixer from another company. Was called the following day that they would not be able to deliver unless an additional $700+ plus was paid. Decided to cancel the order instead but explain to the sales adviser just to make sure I could change the payment method, the original amount had been paid on a credit card so returning the fund to the other person would not be possible or I would incur high interest fees. Was called back and told this would not be possible. I asked if they could check again and was assured that they would try and get back in contact with me before they actioned any refund. Received no further contact or updates and the money was refunded back without any correspondence from the sales representative.While the sales assistant was incredibly helpful in the beginning, I will incur a cost because of an error on their end. I would not recommend using this service or at least not their online store.
Ben Hackett
26.07.2023
Big Music Australia
I took my Yamaha Revstar (RSS20) to the workshop to get some parts replaced due to nickel allergy.Considering parts availability & related lag times due to COVID, it took a little longer than it would have otherwise, but that's not Big Music or the workshop's fault.I collected my Revstar yesterday & the price was very reasonable, the quality of work & service was beyond professional.I dropped off a nice new guitar that needed some tweaks, but collected a guitar that looked almost exactly the same (the replacement parts looked so similar that it barely changed the look of the guitar), but now plays exceptionally well & is just a joy to play, with parts that will not exacerbate my health condition.Harry, Clyde & the team at Big Music really care about helping your guitar reach its potential & I have no hesitation in recommending them to anyone needing a setup, mod or repair.Great work guys, keep it up.
David Hedlund
21.07.2023
Big Music Australia
Friendly staff and decent price for a guitar setup. However when I picked up my guitar the humidifier was bone dry and my nice strap was wadded up in a ball inside the case. Definitely not how I left it. When taking care of instruments worth thousands of dollars, I expect better service than that.
Justen Beashel
21.07.2023
Big Music Australia
The team here recently did some work on one of my 7 string guitars, restrung, buffed frets, cleaned and oiled the fretboard and installed a new bridge pickup (Seymour Duncan Nazgul - Highly recommend picking one up if you're into heavier styles of music).The guys here were so accommodating, friendly and the workmanship was second to none, this guitar cost me less than $300 (project instrument) and the thing now sounds and plays like it costs quadruple that!Will definitely be coming back to the business after the work and care taken with my guitar. Rock on!!!
Add Review
Map
85 Alexander St, Crows Nest NSW 2065
Big Music Australia