FedEx Station

Zero communication, Zero reliability & need an option to give zero rating. Never bother to call or dial the intercom. Just leave the note asking come to east arm which open only weekdays 9 to 4:30What a joke

TNT / FedEx just provided the worst experience I have ever had with a Shipping company. I got an email saying delivery failed due to me not being at my house and it needed a signature. Chose an option to pick up at another location, the next day they tried to deliver to my house again. Called up and they stated that pick up location was not available anymore, why was it an option on the website then? Chose to get it delivered to my workplace. The next day tracking then stated the package was then picked up at the Depot by someone I do not know. I am now out several hundred dollars.

The worst delivery in Darwin. TNT/FedEx pls improve your service. The driver needs to at least beep to know the receiver that they are in front of the house. They will text you the time of delivery but then come after 5 hours?!

Fantastic service and excellent staff. Our package had to be intercepted at the Darwin office as I had it addressed to the post office. We thought this was going to cause problems but it went smoothly thanks to the staff member on site

- tracking information was wrong- offshore call centre staff can't/won't speak to the local depot about delivery issues- fedex are a giant group of polesmokers

Waited whole day it says out for delivery no one came or even call or atleast knock my door - left my door open and locked my screen door! then Ive received an email it says no ones at home. I wonder how does their delivery system work? Cant call the local number too.

Appalling service. No ability to ring a local number. Instead had to call an overseas based call centre who were difficult to hear. They then informed me that the local depot will call me, whereby I then to quote an enquiry number. I then need to wait 24 hours before heading to the depot (located 30kms away!) to collect my parcel. I really just wish they left the parcel (with contents of $50 value) by the front door - which is exactly what the initial instructions were!!

Pathetic. Had very expensive tracked packages being sent from Brisbane to Darwin which after being sent via Sydney and Adelaide finally arrived in Darwin and were marked as delivered although they weren't delivered to me they were palmed off to another frieght company because they don't deliver to the town I live in.This would of course be fine but they didn't inform me or have the packages tracked from when they handballed them to the second company so I had to drive 50 K's to their depot to find my items then visit the second company to collect them.100 K round trip that I should never have had to do because they were to lazy or to stupid to do a simple job properly.I now check if I'm buying from interstate which freight company will be used if they say TNT road express I don't go through with the sale.

Would prefer to give zero stars as that is what they deserve for completely ineffectual and inconvenient service.Will not leave a parcel even with my over the phone permission and then I have to collect from the Depot which is in East Arm and only open from 9:30 - 4 weekdays. This is during most peoples business hours and so have to take time off work to pick up a parcel they could have left in my driveway.Completely useless.

Do not recommend the service. Total waste of time talking to the call centre. Zero stars for the service. Paid extra $$ for express delivery, not only it didn't arrive on time, but the driver also thought it was ok not to contact when attempted delivery-no phone call/SMS/email despite all were available to either contact the sender or the recipient.