Candel

Candel. Polestar 2.Thanks to the whole team for all your help in the delivery of my amazing new Polestar 2. It was unexpectedly great fun and a fabulous introduction to my new car.Spotlessly clean as well - how I don’t know with the constant rain of pollen!!

Received my brand new Polestar 2 handover through Ivan at Candel. His enthusiasm and his knowledge of the car made it a really enjoyable experience. Was also very impressed with how quickly they managed delivery - delivered from Polestar in Sydney to Candel in just a few hours, ACT rego sorted, and ready to go the same day.

I highly recommend to use Candel for purchasing new cars. When I moved to Canberra, I enquired around different car dealerships and was told it would be at least a 6 month wait to purchase a new vehicle due to the pandemic. Ivan and his team were able to get me a new car in just over a month with registration and having it delivered from Sydney. Ivan kept me up to date with prompt email responses, and I cannot fault the service in any way. A trustworthy service that I cannot recommend enough!

The service provided by Candel and Ivan was excellent. I cannot fault a thing. Their communication and handover were very professional and greatly appreciated. Ivan also did an amazing job fitting my euro plates for me in the freezing Canberra evening.Candel and Ivan were a pleasure to deal with. Thank you.

Ivan provided a fantastic handover experience and setup of our new Polestar. Exceptional after supply support as well.

I can’t speak highly enough of the service that I received from Candel when I picked up my new car, which I purchased from outside the ACT. Candel are so responsive and have the customer at heart in their service delivery.Candel worked with a Sydney dealer to ensure that my new car made it to Canberra safely. Candel then arranged ACT registration and gave the car a thorough, detailed clean before I picked it up. Candel gave appropriate and careful consideration to the handover in light of the current COVID-19 situation.The communication from Candel was excellent - timely, honest and responsive.Candel provides an amazing service that makes transferring a car purchased interstate easy. The service that I received from Candel went above and beyond my expectations.I would recommend Candel to anyone looking for assistance with logistics for a new vehicle purchased outside the ACT.

Ivan and his team made the purchase of our car an absolute breeze. When everyone else in the industry seemed to be at a standstill because of covid, Candel came through with a great deal on the car, rego and shipping - all ahead of schedule and months ahead of anyone else's delivery estimation. Ivan kept us in the loop and was completely honest and transparent about the whole process. He went above and beyond to make things work for our situation. Can't recommend Candel enough!

I would like to acknowledge Ivan and Candel for exceptional service and professionalism during the delivery of our new Lexus NX300. You may not have heard of Candel, but they provide logistics, registration and delivery of motor vehicles and have done so for over 16 years. Based in Canberra, they manage the interstate transport, delivery and handover/orientation of your vehicle. We purchased our vehicle interstate and took delivery in Canberra, just like you would in a dealership - only much better. The service, attention to detail and professional was exceptional. Ivan's presentation of the vehicle was tailored for us, seamless in its execution and something everyone should experience when buying a vehicle. Candel was like a seamless extension of the dealership. The great news is, Ivan and Candel are happy to answer questions after the initial handover which is testament to their commitment to provide an exceptional customer experience. From my own experience, I would highly recommend Candel to manage the registration, transport, delivery and handover of your next vehicle. You will be glad you did.

Just bought a new Isuzu D-Max with Ivan. This is the third car I've bought from Candel. Have had no problems and excellent service. Ivan knows so much about cars!!!

I am extremely happy with Candel for helping me buy my new car. Ivan is the real deal! Not only did me get me the lowest price on the new car he also organised the trucking from Sydney to Canberra and then registration in the ACT in a timely manner. All this despite lots of current COVID-19 related disruptions. Easy and stress free to deal with from start to finish. Hats off for the top shelf service. If you want to buy a new car in Canberra call Candel.