Swimart Rouse Hill

As others have mentioned in reviews below, owner is INCREDIBLY rude (can't believe this business is still around with such bad customer service).Will never set foot in his shop again.I wish 0 stars was an option.

Great team. So helpful when trying to get your pool balance right. Thank youCarok

Recently have finished construction of our pool. Have been to Swimart at rouse hill on several occasions, no matter who you deal with they are friendly and very helpful. We had a drama with our pool builder in regards to a pool heater, we decided to purchase it through Swimart instead. They installed the heater with in a week of us confirming the purchase and have followed up twice to see if all is going well. Great company to deal with.

Staff were extremely friendly and prompt to come to house.Pricing for chemicals was also reasonable and they even assist carrying items to your car should you require it.

On my first visit to this shop, I walked in and a lady abruptly yelled from behind the counter what do you want?".I was stunned at how rude she was

Fabulous service from the 1st phone call to the completion of the problem we recently had. This was not the first time we have sought their assistance. and I am sure not the last.All the staff are professional, with a great knowledge of how to sort any problems.Their pricing is competitive.They also arrive when they say and even earlier on some occasions, I am impressed.Yes I am a great fan, well done all of youAnn

I have used Swimart for quite a while and they really know what they are doing! my pool is nice and ready for summer! highly recommend using these guys !

Fantastic team and consistently great service. I've enjoyed the team's quality advice on chemicals for the pool, and also had the team check out my pool cleaner after it started barely moving around the pool (the team confirmed there was no issue and advised me on a few other things to check - ended up being the skimmer basket cover being cracked... A much cheaper fix). Peter also helped me to sort out issues with our pump with some cheaper fixes before I needed to ultimately replace the pump. Absolutely no issues with over-selling or trying to screw us for money in my experience - great team, good advice and awesome services offered like pump installation, equipment issue checking etc.

Great customer service, I came in with many questions and the team were very accommodating. They tested my water, recommended the chemicals I needed and sent me on my way. The recommendations were spot on, my pool looks perfect! Thanks guys!!

Every single time, I have amazing service, no matter how small or big my question or help needed. The whole team care & help. Thank you so much