Australia Post - Riverview LPO

Would give zero if I can , went in to pick up my parcel without even looking the staff straight up tell me it's not here yet when the instructions says to pick up after 10 am .Went in again and hour later , without even checking she yet again say it's not here yet .Then she claim it could be they already delivered the item but still leave a card , after i made it clear with her I received nothing hence why I m in here with the card , she then proceed to check the tracking only to realise the parcel is on their shelf all along .Very unprofessional, she can watch her phone but can't even read the tracking number and expect me to read it out for her instead .

Very nice customer service, everytime i visist she always brings a smile to my face! Was shocked to see these bad reviews.

I've visited here twice (not by choice) to collect parcels. Both times the same staff member served me (if that's what you call service). Had her mobile phone tucked between her ear and shoulder, didn't pause to take a breath away from her phone conversation...service consisted of no greeting or eye contact, just a series of gestures indicating what she wanted me to produce. Disgraceful excuse for service.

The lady that runs the place is very quiet but happy to answer any questions. It is not the best neighbourhood and the owner of the complex really needs to do some maintenance.

Quick and friendly service. Always helpful

Poor opening hours and not open at all on Saturday like every other post office.

For the past 5 years I've been collecting parcels from here and I'm yet to have a pleasant experience with the staff. They're rude, unhelpful and honestly it's as though serving customers is a burden for them.

She always says my packages aren’t there when they are. Why was she closed before 430 last Friday when it says 5?

Horrible service, was rude and swearing at customers at a mistake that's was at their fault and not the customers.

Always a pleasure to deal with and look forward to the service.