H&R Block

Ross is fantastic! I've used him for years, and even though I moved to Victoria 2 years ago, I still call him to do my tax return via email / phone from the NT office because he's the best! Great service in person and by distance. Highly recommend!

Worst tax return experience I've had since coming to oz in 2012. The first 30min the agent spent answering the phone (receptionists called in sick) then they hit me with a surprise additional $160 fee because I had an educational" expenses and an "investment" expenses. None of which was told to me before they started."

Used to be reliable, knowledgeable and professional tax accountant back before Ross left about ten years ago. For the last couple of years service and experience hit rock bottom. Further to this (two weeks after consultation) I attended Darwin office and asked the accountant if my tax return was lodged and got told yes. When I asked for the amount of tax return it turned out that it had not been lodged and that it was escalated to the branch manager. Asked to get a call from branch manager the next business day. Further 3 days passed and no call. Office closed and relocated to Berrimah. Plain unaccountable.

Recently had my tax completed and walked out feeling frustrated and embarrassedSat there for 20 minutes after my scheduled appointment time start, went into the persons office and stared at another wall for another 15 minutes until I was spoken to.At the end, I was told an amount that was owing, nothing was explained to me as to why it was owed, I then had to pay double the fee which was not explained to me (again) because they lodged another tax return of mine. At no point was I told that lodging a missed tax return would cost another appointment feeThe appointment was rushed and as this was the first time I had gone through an specialist" I had hoped for better understanding"

Excellent customer service. Very impressed by your professionalism, time and quality of service. The best tax accountants in Darwin.

Very poor tax knowledge. Probably anyone knows better than them. It is run by just trainee. Beware of them.

Great service and expert staff

Very good thanks so much see you soon

They did a great job. Easy to deal with and i got a good return.

Poor value for money. Not recommended.