City Beach - Murray Street

Not bad at all! Has what you need and the prices are mostly reasonable

Appalling customer service! I tried on some clothes in the changeroom and a beeper fell off a pair of shorts, when I came out of the changeroom the girl says to me can I check all the clothes coz I saw the beeper fall on the floor" to which I obliged and said to her that there was still another beeper on the shorts and don't know how the other beeper fell off. Every item of clothing I tried on still had beepers on them

Staff are there but customer service is non-existent. It's like they deliberately avoid you. Why have so many floor staff and so little checkout staff??Also sales are misleading, I'm sure you can't advertise something that is on sale for the same price as normal retail.Another customer lost.

It is two because I came in for bearings after talking to the front door girl and a guy told me they have bearings and told me to go and wait up stairs, I didn't have time to sitdown for 10 minutes I just wanted prices on bearings and to look at stock. Big shrug!!

haha before i went in, i was looking up the location and read the review about the alarm going off. Funny enough it happen to me on the way into the store. Lucky my personality is pretty easy going, but i can see people being embarrassed by this. Very loud and lots of looks hahaha. Store was decent, lots of range, and reasonably friendly staff.

No mirrors in this mess of a store. Not sure if there are any staff either.

A lovely big store with a fantastic range and nice products. sadly, my rating is only medium because of the customer service. I had interactions with staff here on Friday night. While i looked thru several items just one or two metres away from 2 staff just chatting with each other for several minutes, not one of them stopped to think to ask me if i needed help. So, i took the items to another store member who was just standing there, and he helped me, but he wasnt very friendly, too cool for school. usually lack of customer service is due to understaffing, this is not the case here, plenty of staff, they just dont seem to want to attend to the customers at all.

Louie and Charlie were amazing help tonight. Very friendly, terrific customer service, helped me purchase two shoes will be coming back to this store any time I shop here from now on solely due to the amazing customer service and their ability to go above and beyond for their customers.Thank you again Louie and Charlie.

Last Saturday I visited City Beach in the city. I was helped with finding shoes by very friendly staff! My size was not in stock, so they offered to check other stores and had such a positive vibe! I'm loving the new location too!