Nicholson Real Estate

Nick and Alex and all the staff that looked after us at Nicholson Real Estate were very professional, punctual helpful every step of the way in the sale of our property. Very impressed with the quality of services and the results thanks.

Nicholson Real Estate Broadway Office left the faulty electricity wiring in the bathroom for 6 months without repair yet they refused to give back the bond money!My son, together with his friend, rented a unit from Broadway office of Nicholson Real Estate at Reservoir. Beginning was good but the whole experience was a nightmare.Less than 6 months into their 12-months lease, they lost light in the kitchen, bathroom and toilet. They contacted the office and an electrician came out. The electrician managed to restore the lights after several hours but advised them that the fix is only a temporary measure as there is a problem in the wiring and if the problem recurs, the whole wiring will need to be worked on.The temporary fix lasted for several weeks but more than 4 months before the end of the lease, they lost all the vital lights again. They rang the office but nothing was done.As nothing was happening for nearly a month, the boys went to the office and asked for the urgent repair and talked about the possibility of ending the lease earlier. A woman in the office told them that terminating the lease early will cost them thousands of dollars, which shouldn’t be the case as Nicholson RE did not fulfill their obligation of carrying out an urgent repair, but because the boys did not know about their legal obligation, they accepted the explanation and they verbally told the woman that they were definitely not renewing the lease nor extending it when the original lease runs out (which was about 3 months away). The boys saw the woman taking notes without asking them to fill in any forms, so they thought the repair would be carried out soon and that their intention of leaving the premises at the end of the lease was clearly communicated to the office.Both boys patiently waited for the lights to be fixed (yes, they should have contacted VCAT but they didn’t know that VCAT can intervene) but before the agency did anything, they each found a new place to move into and the lease ran out. On the day our son went to return the keys, the agency refused to accept the keys because the boys did not fill out the form to tell that they were not renewing the lease and the office woman told him to fill in the form on the day so that they are made liable to pay another month’s rent! My son refused to sign the paper, left the keys with her and left the office.Restoring the lighting in the kitchen, bathroom and toilet should be considered as an urgent repair and the office has the obligation to carry out the repair within 14 days with which they didn’t comply, yet, the agency accused the boys for not handing in the paper, which the boys would have done if requested when they attended the office! The woman even threatened the boys that if they didn’t pay the full month’s rent (the same amount as the bond money), they would get blacklisted and they wouldn’t be able to rent any property in Victoria! We told the boys to take it to the tribunal but because our son didn’t want to take a day off work to attend the tribunal, he decided to settle the matter with him paying an extra week’s rent. What kind of reverse world is this!?I think the agency and the owner should consider themselves lucky because nothing had happened in the dark bathroom! If they hurt themselves in the dark because of the lack of lighting, we would have held them responsible for the injury! Although, I am not sure if the agency had informed the owner about the wiring problem.We will certainly never buy, rent or lease any property through them! If you are a property owner and leasing your property through them, I urge you to check the state of your property as I don’t believe they are looking after your asset properly!If you are renting a property through them, make sure you fill in all the forms, keep a photocopy of them, hand in the form in person, ask for a receipt of the forms and hang onto them until they give you the bond money back in full!! If they are not responding to your request, contact VCAT for advice straight away.

Highly recommend Michael Delinac as property manager. I have been dealing with him for the past 2 years. Michael always act promptly and is good at facilitating the communication between landlord and tenant. Prior to dealing with him, we had been assigned with several short term property managers in this office. It was a nightmare until we met Michael- he is a blessing to both landlord and tenant.

Nick at Nicholson is an absolute god send when it comes to managing your property. He is responsive, honest and dedicated to ensuring your property is well taken care of. The service fee is very reasonable as well.Highly recommend their end-to-end property management services.

I am pleased to say that the staff at Nicholson real estate have been first class. From our first meeting to appraise my mother's property for rental, I found them to be reliable and accurate with their estimates. They also found first class tenants.During the past five years I have found Nick to be proactive. He always reminds me of routine inspection times and follows up with feedback if I am unable to attend.His contacts with service providers is also valuable in terms of repairs. A very true professional.

Alex was amazing. He is so professional and nice. We would not have Our first business without him. Thank Alex so much again

I have found all the staff at Nicholson Real Estate to be very professional and understanding. I had been subcontracting to them for many years as a service and repair tradesman before using them to sell my property. In both instances it has been a pleasure working with them.

I am writing with regards to MR NICK DJORGONSKI of Nicholson Real Estate Reservoir. I had rented a property through Nicholson RE with Nick as our Property Manager. We found Nick to be an awesome young man who always came through for us, when needed, with a minimum of fuss he got things done & would always advise if delays abounded! I can be a very 'trying' tenant (only when upset!!) but Nick ALWAYS treated me with respect and dignity, he also treated my concerns seriously - he is a dedicated & committed young man & this shows with the outstanding service he provides.

I am writing this review on behalf of my father Minh. He recently settled a sale of one of his properties through Nicholson Real Estate. With Nick as the Primary Agent, he was extemely satisfied with the outcome. After multiple failures through auction my father found the whole process disheartening. However with Nicholson and Nicks assistance we were able to find a solution where we thought none were to be found. My father found the communication candid and the responses from queries expeditious. Coming from a man who speaks English as a second language I am greatful for the services that was provided. The administration fee were reasonable if not competitive with other leading Real Estate Providers. For any seller looking for a tailored approach and faultless experience Nicholson Real Estate and Nick should be first on your list.RegardsGary

After renting for 20 years, we recently purchased our first home for which Nicholson Real Estate were the agent. We found Nick and Alex to be very professional, punctual, honest, helpful and a pleasure to deal with. The whole experience of purchasing our first home was very nerve-racking, but team worked well with us and the sellers to make it a very positive experience. Thanks guys!