Clipsal by Schneider Electric

Claiming warranty for a faulty smoke alarm was a breeze. The smoke alarm was replaced within a day.

I put in a warranty claim for a faulty outdoor motion sensor light in my carport and it was dealt with promptly. I have been extremely satisfied with the responsiveness of their service and their willingness to help.

Clipsal / Schneider need to produce a proper solid state ceiling fan wall controller that works on older ceiling fans. These are readily available in the US and allows people to replace bulky ceiling fans switches with a slimmer wall controller and continue using the older ceiling fan without any problems. Clipsal’s fan controller on the other hand makes an awful humming sound which drives you to insanity and forces you dispose of the older, but perfectly working, ceiling fan. This just contributes to landfill. Clipsal used to produce a good quality solid state switch for use on lights and fans, but they stop making it. This switch should be brought back again. I don’t have any problems paying more for something that actually works.

I reported a fault with a Clipsal smoke alarm under warranty 5 weeks ago. It hasn't been dealt with yet, which seems too long, given this is a safety device.

Excellent after sales service from Dan at Clipsal/Schneiders in Melbourne. Highly recommended.

This showroom is temporarily closed however our team remains available to answer any of your questions or deliver our unique Clipspec Electrical Design Service by video appoint.Phone 137328 for any questions or to book a Clipsepc consultations (available Mon-Fri.)