Cartridge World Thornlie

Gordon was able to diagnose and address my printer issues quickly. He was friendly and professional. I would highly recommend Cartridge World Thornlie.

Have been using Cartridge world in Thornlie for our office for a few years now and their service never disappoints. Gordon is very professional and efficient and our experience is always a pleasant one. Very reasonably priced and has often done research for us to find what printers would best suit us.

Bought cartridges here and realised they charged me more than the online price.Please check the online price before heading to the shop.

Totally unacceptable and bad service!!! Bought cartridges here and realised they charged me more than the online price, with some excuse they told me that all franchises charge a different rates for their products. In the end I did not need three of the cartridges I bought and went to return them... It was a massive struggle to get it returned! They did not have a return password for their eftpos machine and couldn't help me, and I had to come back another day. Went back to refund but it was such a struggle and inconvenience for them. After the owner typed in the amount on the eftpos machine, I knew that they are refunding me less than what I paid for so I asked him, are you sure this amount is correct? One cartridge was $38 which needed to add up to $114 for three refund. I got refunded only $108 - he knew what he was doing! When I asked to have my receipt back for the other products I still have, he was reluctant to give it, and then wrote on the whole receipt really big refunded. I know $6 is not much, however there are principles and trust involved when doing business, which this business lack. I find it utterly inappropriate that any business does things this way. Truly the worst service I have ever come across and would recommend others not to support them!

These people know their business. Extremely helpful and friendly. Definately recommend.

Amazing service - I had a cartridge issue and the business owner took 30 minutes out of his day to get it all sorted. Very impressed with the level of service. I would highly recommend for all your printer and cartridge needs.

Gordon and his team are amazing, their service is sensational and suits my small business perfectly. They are always willing to help and give good honest advice.

These guys know their craft. Dropped off printer for repair. 30 minutes later I could pick it up. Thank you!