Arcuthi Merimbula

Came 5 minutes before the appointment. Was made to sit for 30 mins to be told that there was another 10 mins before someone can come cut my hair.Suggestions1. If you are running late and predict that afternoon will be busy, update your online portal2. Communicate with your customer and not assume things please1 hour wasted on a sunny Saturday!

I always have a wonderful experience with arcuthi. I have found this salon to be super accommodating with appointments. I had seen a few hairdressers at this salon and every time I have left happy and feeling excited about my hair. Since the beginning of 2023 I started making appointments with Maddie because I wanted to go blonde, so she took carriage of my hair lightening journey. Her work on my hair has been exceptional to say the least. Starting with dark brown hair, she has taken me to a lay maintenance, beautiful blonde colour, whilst maintaining the integrity and health of my hair. Since Maddie started working on my hair I have received so many compliments for my hair. As I mentioned, I’ve always had great experiences no matter the hairdresser, but I am especially thankful to Maddie for all her consideration and care with my hair. Every appointment she understands exactly what I want, communicates the plan back to me, and the results always exceed my expectations. Such a gem of a salon and such talented hairdressers! I should also mention that their prices are so reasonable!

Didn’t get what I asked for. Absolutely butchered 2 kids haircuts and was unapologetic for it.Unprofessional owner, speaks to her staff like trash. When I made this comment her reply was when you asked for something 500 times you’d speak to your staff like that also judging by your attitude you’re not very nice either.Absolutely disgusting behaviour from a small business owner.

6 months later and I’m still trying to recover from the absolute disaster that I was left with. Everything I asked for, I was given the exact opposite. Bleached my whole head of hair yellow and given the most disgusting cut that hairdressers who have tried to since help me, are shocked by. Sadly I have been told repeatedly by a few people that they’ve had similar horror stories. Pity I only found out too late. Do not risk it.

Friendly staff, great haircut and everyone was very welcoming would highly recommend!

I don't enjoy going to hairdressers much, and rarely do, but my experience with their apprentice Jasmine was great! She was professional and attentive, and was friendly without being overbearing. If I was a local I'd be booking with Jasmine regularly, as I walked out feeling confident and fresh for the upcoming Christmas/Wedding season!Thanks Jasmine, good luck with the rest of your apprenticeship!

Claire and the girls are amazing. I have been a customer of theirs for about 15 years and they always make my hair look fantastic. I love the vibe of the salon and all of the girls are really friendly, nothing is ever a problem for them. They are always super busy and cater for clients with different types of hair and hairstyles. Arcuthi always manages to make their clientele feel unique and special

My daughter had her hair cut there and the hairdresser was so attentive and fun. My daughter loved her. It has a great vibe and very professional. Would recommend.

Always great service, often fit me in at last minutes notice as I have a quick and easy cut. Staff are always friendly and do a great job.