Australia Post - Greenacres Post Shop

The most consistently rude staff. I have never had a good experience here. I have seen staff berate customers, speak condescendingly to people with ESL, ++waiting time. I get anxious any time I need to post a parcel here because I know I will have to suffer the wrath of the staff. Protect your mental health, drive a few extra minutes to another AusPost store. Do better Greenacres.

Staff was really rudeThe middle age lady with short hair is very rude

Great post office with many staff. The young lady was very good. Well organised post office compared to others around.

Patti is great and always has a smiling face for us. She is always happy to help out, is polite and easy to to deal with. I'm not sure why others complain. I always hope to be served by her. I never have any issues when I go to that post office branch.

5 stars for Jasmine (manager) for providing excellent service and Advice with a beautiful smile. Australia post needs more courteous and patient Staff like her. Thanks Ricky Chhabra.

I just wanted to pass on my sincere thank you to the lovely young worker who assisted me today. I was picking up a large parcel and didn't realise how heavy it was. Without a second thought, he offered to carry it to my car for me becuase he could see it was too heavy for me. I was so appreciative of his kindness. Thank you for such great customer service :)

The middle age lady with short hair is very rude. Other young staff are lovely. However I always get served by the short hair lady.

There is no customer service at this post office it is my local I have been going there for over 20 years , some staff have been there for many years Trevor post master has left some time ago, the staff are appalling they never smile they are unhelpful, rude, arrogant they do not open Saturdays anymore because Covid knows it’s a Saturday !!!! work that out !!!! They ask for ID every time which is fine when picking up parcels, which are not registered and are meant to be dropped off at your home address… they never know your name they never call you by your first name … going in there and picking up parcels for over 20 years they wouldn’t know the back end of a wooden spoon … they wouldn’t last five minutes if they worked in the public sector, or for me, they will be sacked due to their disgusting attitude, shocking mannerism, There is nothing nice to say about the staff that Have been there for a long time .. shocking, Heaven help the new staff that Are being trained by the old staff “good luck” Go to Gillis plains post office totally different,…..

Whoever controls the hiring and training processes for the drivers needs to seriously get on top of employees who actually do their job. Have had 4 deliveries in the space of 3 weeks, and every driver that's delivered approaches the door, stands there, doesn't knock or rings the doorbell, and then leaves a note claiming nobody answered the door when in fact I watched them on the camera and saw that they didn't do anything of a sort! Honestly, it's not hard at all to simply check if someone is at home and hand them the package!

I like the staff here actually contrary to other reviewers. I have experienced some customers getting aggressive to the workers but usually the customer is getting aggressive first. The staff here rotate from other branches i noticed but all in all. Always a pleasant experience