Valley Motor Group

Don't trust them if you live far from their dealership and buying second hand car, be prepared to keep going to their service centre to get car fixed because if you get it fixed even from car dealership other than their group its not their problem.They deserve one star because they talk very nice and sweet, and always make sure they tell you they are trying to help you out but its not in their hand.

I'm incredibly happy to share that I had the delight to purchase a new Jeep Compass from Valley Motor Group. I received exceptional customer service from Rami, who is a great sales consultant and had me sold on my new car from the very start. Rami remained in contact with me throughout the whole process, and ensured I received the highest quality customer service. The whole experience was enjoyable and positive thanks to Rami.The business manager Brett assisted me with all of my financial questions about my new car, being a small business owner it was a great experience to be treated with respect throughout this process. Brett took the time to speak with me and allowed me to explain that my vehicle will be used for business purposes. Brett was very understanding and incredibly helpful, he really went the extra mile for me. Any concerns that I had instantly went away when speaking with Rami and Brett, as they are highly skilled, dedicated staff. I would highly recommend Valley Motor Group, and will be back in the future to deal with the outstanding customer service. It really has been such a wonderful experience, although my new car is incredible, the honesty and customer experience that I have received goes a long way and makes it an unforgettable moment altogether. Thank you both very much for your assistance.

We purchased a used vehicle from Valley Ford as a city run around for our business. We were very pleased with the service from Brad who was respectful and professional. The sale was conducted over the phone and was extremely easy. Immediately after purchase, we did experience an issue with the vehicle but this was resolved. A true sign of a business is how they deal with an issue and, ultimately, we are happy with the outcome. We have complete confidence to purchase from Valley Ford again.

I am unable to put words together to thank you for getting my car windscreen fixed, in the shortest possible time. Your company really takes ownership of any issue in the cars sold. The customer care has been amazing with a high level of clear and concise communication. The coordination and understanding between the showroom with me and the repair shop was great and the whole process was very smooth. The car was fixed in a few hours. Lastly, I give special thanks to Michael for his exceptional customer service. I strongly recommend if you are buying a used or new car your destination is Valley Motor Group.A very happy customer.

Bought a Kia Cerato from Rami and just wanted to express our gratitude for a smooth and honest sales experience, Rami is indeed a Gentleman... Thank you

Thanks Michael!As a NSW resident, buying a car from an interstate dealer, unseen and un-driven, was a great concern to me. Michael, and the team at Valley Motor Group, did everything I requested of them. From extra photos, inspection, repairs and transport to my door. The vehicle I received was exceptional for its age and kms and the price paid. I would highly recommend Michael and VMG to any prospective buyers.

Fantastic customer service. If your thinking of buying a car I highly recommend dealing with Brad. Top service.

I purchased a used vehicle from Valley Motor Group,in Traralgon Vic early Feb 23 .This deal was arranged over net and phone with couple small conditions .Simple subject that a drive and an inspection .The sales person was Assistant used car manager Brad Hadfield.i arrived on 4th Feb to inspect the vehicle as per customer condition s.The vehicle was exactly what Brad described .What a nice person. He went out of his way to assist me during transaction .picked me up at station had coffee waiting etc . The vehicle need to say anymore but yes I drove it home . I would Highly recommend valley motor Group ,Brad for any future purchases .He is definitely an Asset to that company .well done Brad.Cheers Geoff watt very Happy with my Mitsubishi parjero sports

Recently bought a 2020 Mazda CX5 through Rami. Couldn’t recommend him enough, he was knowledgeable and nothing was too much for him to do or find out for us. Gave us a great trade in on our car also. Couldn’t be happier with the service he provided. Have sent my family back to him due to the great service. A+++Will deal with Rami with any future dealings for sure!