H&S Automotive

The boys at H&S are life saving. My family and I have been going here for 8+ years. Hard working and trust worthy, wouldn't go to anyone else. Thanks boys

Called the Police!! Very disappointing change of service... we’ve been customer for over 7years, including all family members and friends we’ve referred. A few months ago, our car has been hit by one of his customer with major damage to the rear door (had to be completely replaced). He did not want to use his insurance and asked us to be involved, where we were not even present at time or place of the accident. After a long process, we got or car back. Still, the windscreen had a huge crack from the impact, which we had to fix on our own cost (Suun falsely promised to pay the amount after, or to reduce the price for future repair - never happened!). Another issue arose from the accident, which was a light indicating a faulty Airbag. At that time he said that it is „not a problem“ and that he can fix it - so we kept on driving.Now, we are about to sell the car and looked for RWC approval involving him. Suun looked at the car and has quoted us $1200 for the repair including the airbag, in order to ge the RWC. His words: „you bring the $900 and when you pick up the car you pay the rest $300“. We got very curious and knowing that RWC costs only around $100, we’ve decited to get a second opinion. Additionally, he threatened us, that we are not able to get any RWC in QLD for 3months, since we’ve started the process with him already.Our second opinion got us the RWC for $110 including minor repairs.When we returned to Suun and told him that we got the RWC somewhere else, we also asked for the promised refund of the $200 for the (in his shop/responsibility) broken windscreen. He grabbed my psrtners arm and pushed him out of his shop, shouting and telling us that he was a policeman in Korea. We called the police and explained the situation to keep this as record for the future. Sadly, David had to whiteness his business partners’ lack of honesty and we hope that all future customer will still ask for David (best of luck to him).Otherwise, you should be prepared to keep a good record of everything Suun does, says and make sure you do your research on prices.Never ever again... also for the rest of our family and friends.

We called them after that another mechanic tried to trick us and also if they were super busy they took the time to check our van, super honest guys and very helpful. Thank you!

Always happy with the communication and service. It is nice to feel like you are getting your money's worth when dealing with a mechanic and that is how I feel with the guys at H and S.

Great prices and service

Be careful don’t go there !!!! Scammed !!!I just wanted to get RWC and then they told to me , I need to change too much items in my car even my celling !?so I just paid around $900 to get RWC !!!.! And then I asked them why I need to fix to much items even though I bought 2 months ago with perfectly condition .They reply to me because u got a false RWC the seller sold this car with a false RWC . It’s crazy right !??So just be careful don’t go there maybe u re next ...

The most reasonable and honest mechanic in Cairns, Can always count on Dave and the team and H and S . cannot recommend enough. Thanks guys!

Nice service. Nice people. Very good knowledge.What you need more? I can recommend this place if you are searching for a good price service.

Absolute scammers.Charged me for something that wasn't even done. Then refused to refund me. I'm going to fair trade. Do not use these guys