Yarraville Village Family Medical Centre

Friendly and supportive Medical Centre. I have been a patient there for over 13 years, and over that time I have seen a number of doctors. All have been extremely caring and thorough. They have gone above and beyond to ensure that I was cared for. The administration staff are equally amazing. Highly recommend.

Charged for a double appointment because the website screwed up. No apology from reception staff or anything to help, just our system says you booked a long appointment

A really good practice. I would absolutely recommend it.I first attended for a skin check. Dr Rankin was really thorough, and provided great advice.Since then, all the staff have been both capable and lovely.It is definitely among the best practices I have encountered.

I've seen a number of the doctors at this practice and have always found them to provide wonderful care for both myself and my children. I love that you can book online (even as a new patient) and I've also found the medical receptionists, pathology nurses and nurse practitioner to be very helpful.

I took my disability client here and the way he was treated and talked down to by the reception staff was disgusting. If you go to this clinic be prepared to deal with miserable staff.

Dr Maree Elder is an incredibly talented and kind GP and I'm glad to have found her. Clinic is very centrally located in Yarraville and the staff at the front desk are wonderful, too.

I am so happy with the way this practice treats their patients. I have had dealings with a number of Doctors and always felt listened to and empathised with. Recently my daughter, who was a patient at another Medical Practice, transferred to Dr Marie Elder. She had been suffering from chest pains and fluctuations in her heartbeat for eighteen months. Her doctor insisted it was anxiety but Abbie felt it was more. Dr Elder sent her for a number of tests and was so empathetic and persistent in searching for a diagnosis. My daughter cried in relief when Dr Elder came up with a diagnosis that took into account all the symptoms. She now has a referral to a cardiologist, finally. Thank you Dr Elder for listening.

I've been coming here with my kids for 12 years. It is GREAT and the receptionists are lovely- this stuff happens everywhere occasionally- dont be put off. Ask for Karen or Dawn at front desk if you have trouble- they are terrific. If GPs can't take new patients it's a broader health system issue quite obviously- don't shoot the messenger.Honestly it would be an extremely stressful job having unwell people demanding things 8 hrs straight every day and a full waiting room- often with screaming toddlers- give them a break!

Hrrible, horrible, horrible. Kept me waiting for 1hr 45 mins, let clients without appointments see my doctor ahead of me, they walked in from the street and I listen to receptionist let them ahead of me! I was mentally ill and on verge on massive breakdown in the waiting room. Prepare for rudeness and condescending attitude.If you aren't on their books forget it. Fast food equivalent of medical care. I asked my doctor about another problem and he wanted to charge me another contact fee and I had only been in his office for 5 minutes. The doctors aim to turn you around as fast as possible.

This place was great when I first booked in. And to be fair, I love the doctors. However, I've since been burned too many times by one of the receptionists who has made it a gamble as to whether I enjoy going here. Their recent policies as to how they manage respiratory symptoms make it impossible to use them as a practice for our children, and recently it seems the only time you're allowed to make an appointment is when you're well. Would not currently recommend, hopefully they go back to their old ways soon.